Reviews
Great experience, fantastic people!
My wife and I stopped in to inquire about a vehicle we were interested in. We had a great experience from the time we entered until the time we left. Our salesperson Bill was nothing short of fantastic! We love our new Sorento!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rip off their loyal customers
Hello, I have a very bad experience with Kia of Des Moines. I wanted to trade my SUV which has hail damage after repair but they are trying to rip me off. They offered 20,000 for the SUV which will be fully repaired at their collision center. But this SUV is about 35.000$ in the market. The damage repair will not depreciate the car's value of 15000$. It officially rips off me.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience
Dropped in today on off chance they could take care of oil cap issue. Tech who helped me was great! She took care of it right away!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Service
I have purchased 8 vehicles from KIA of Des Moines both new and used. The personnel at KIA of DesMoines have always treated me like a very valuable customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Buy at KIA of Des Moines
Kris Kremin was great to work with! Very knowledgeable and was able to answer anything I asked. KIA of Des Moines is definitely where I am returning, to buy my next car! Fantastic group to work with!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
They always do a great job! I've leased twice from them and do all my oil changes and maintenance with them. Very efficient and easy to work with,
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
KIA of West DesMoines met all of our expectation.
Robert Mercer made everything very simple and fast. The vehicle was clean and ready when we arrived and the purchase was seamless. We were able to drive off the lot within an hour and 1/2.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent
Jerod kept me informed as to the progress of the fix & the repair was completed ahead of it’s scheduled appointment. Excellent service as always!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
KIA of Des Moines is our favorite source for new c
Great cars + Great dealership + Friendly people! What's not to like? We have shopped here for over 20 years, since they moved from Merle Hay Road to Grimes Iowa and back to Merle Hay Road again. Always loved the variety and availability of quality cars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I recommend this place.
I was looking for a new car and talked to Mr. Kris Kremin. His help was great, he went above and beyond in order to please us. With his help we become owners of beautiful Kia Carnival. Great place, nice people! Thank you Kris.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase