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European Motors

(213 reviews)
Visit European Motors
Sales hours: 9:30am to 6:30pm
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Sales
Monday 9:30am–6:30pm
Tuesday 9:30am–6:30pm
Wednesday 9:30am–6:30pm
Thursday 9:30am–6:30pm
Friday 9:30am–6:30pm
Saturday 9:30am–6:30pm
Sunday Closed
(469) 685-1721 (469) 685-1721

Reviews

(213 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Easiest Buying Experience Imaginable - How it should be done

After working at a dealership for 5 years through college, I have to say this was one of the easiest buying experiences I have seen. I live in Houston and this was the closest Volt with all the options I wanted. We took care of all the numbers and terms through email and phone calls and I secured financing online. It was all very easy and the team at European Motors was very helpful. I flew to Dallas to pick it up. They even paid for my Uber from the airport to the dealership, without my asking. Once I got there, I found it waiting in the front, washed and ready to go. The entire in dealership experience was about 30 minutes as all i had to do was sign and go. When I picked the car up, it did have a turn signal bulb out. They allowed my to take it to a dealership here in Houston and have it fixed and then reimburse me for the costs, which was also very hassle free. This would not have been possible with out the great team they have in place, particularly the finance manager, Sam, whom took care of the paper work and signing process. Long story short, I 100% recommend this dealership to anyone in the DFW area. If you are in Houston or elsewhere and they have the car you want, It is more than worth getting to Plano to purchase form them. I've had the car 7 months now without any issues (averaging about 200 mpg). Though I worked at a dealership in sales, this was the first car I bought on my own, I could not have asked for a better first time buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Excellent Customer Service Experience

I will definitely be coming back to the dealership for future car purchases. The whole process was smooth and easy. Amir was an awesome salesperson and Sam took great care of us!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I would give a 6th star if it were available!

Awesome experience! This was my daughter's first experience trying to purchase her first car in her name & start to build her credit....after the "build you up...let you down" experience at a few other dealerships....she RAN back to Sam at European Motors! He went above & beyond taking time to explain every aspect of the car buying system to her...and she got a great deal on a super nice vehicle that she loves! TOP NOTCH Organization!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Just awesome!

I recently bought a car from Amir and Sam and couldn't be happier! My in-laws and my wife also bought their cars from here and recommended I come for a great experience and they were right! I hadn't bought a car in almost 9 years so I was a little picky but the guys made me feel so comfortable and didn't pressure me into anything. It was like I was part of the family. I will definitely recommend European Motors to friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Like being with family..

I recently bought a car from Amir and Sam and couldn't be happier! My in-laws and my wife also bought their cars from here and recommended I come for a great experience and they were right! I hadn't bought a car in almost 9 years so I was a little picky but the guys made me feel so comfortable and didn't pressure me into anything. It was like I was part of the family. I will definitely recommend European Motors to friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Recommendable Dealership

Very courteous and professional car business. Purchase my first pick up truck as they have a variety of vehicle, just check out their website. Sam was very helpful in assisting me and providing me with resourceful information. I will recommend this business to my friends and family with future purchases. Overall, I was happy with the whole car buying process. They go to the extent to satisfy their customers. I am happy with my black beauty 2014 GMC Sierra.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Recommendable Dealership

Highly recommendable dealership. I bought a beautiful black GMC Sierra as they have a variety of great vehicles. Sam was very helpful in assisting me with my purchase and made sure to go to the extra extent to keep my buying experience very transparent and easy. I will recommend my friends and family with their future purchases. Overall, great quality vehicles at the perfect price points.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Top Notch Quality

European Motors provided quality service that made the usually stressful car buying experience pleasurable. Not many car dealers can make you feel like family and treat you as such during the purchase and after, but European Motors excelled. Thank you, and we will return for our next car buying needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Quality Service in a True Family Atmosphere!

European Motors made our car buying experience comfortable and stress free. The staff are professional and have a flare for treating you with respect and like family during the buying process and beyond. We will definitely be returning for our next car buying needs. The quality of vehicles are exceptional!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Online Experience-Car exactly as shown

My experience with European Motors was great from start to finish. The website is user friendly and what they have listed is exactly what you will see, no gimmicks or hidden flaws. Sales approach was straightforward and they offer bottom line pricing, which meant no haggling. They kept their word and offered fair trade in value, while helping me get the vehicle I wanted. Financing was efficient and quick; they shopped the rates and got me a better monthly payment than they initially quoted. Overall, I would highly recommend European Motors and the team. From Mason in sales to Sam in financing, best experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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