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Stokes Honda North

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (951 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (951 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stokes Honda North from DealerRater.

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General Service

Made an online appointment on Sunday and received confirmation by e-mail Monday. Turned my car over to Raymond (Service Adviser) for the required service; he called me about 1-1/2 hours later informing me that I needed a new battery. A few hours later I received a call and e-mail informing me that my vehicle was ready for pickup. Since moving to the area Stokes has performed the maintenance on my car and she?s still running well after 71k miles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

David, thank you for letting us know about your recent visit to Stokes Honda North! We are glad that Raymond could get everything in order for you and your vehicle. We look forward to seeing you next time!

Car in trouble

Service technicians were quick to fix my car. Service rep also worked on another issue with my car with ease.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're glad to hear that, Lee! Thank you for letting us know that our staff is on top of things when you come in to Stokes Honda North. We look forward to seeing you for your next service visit!

Fast Service and Knowledgeable

I recently purchased a civic from Stokes Honda and I like it a lot. The dealership was able to quickly get me started and moving forward. The newer cars have many cool features that would appeal to pretty much everyone. They get excellent gas mileage too. Shopping at Stokes can be a very good decision. They are very knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are happy to hear about your fantastic visit to Stokes Honda North, Anthony! Thank you for sharing your experience with us and trusting us in getting just the right vehicle for you. We hope you enjoy your new Civic for many years to come!

Most reliable minivan!

I love our 2013 Honda Odyssey! We had a Chrysler before this van and although we bought it brand new we were constantly putting money into it. After 4 years we got rid of it and got our Honda Odyssey. I'm so happy that we did! I would recommend this minivan because of the quality of this vehicle over the other options out there. The van has been consistently reliable for our family of five even with a few trips to Disney World and Maine. There is plenty of room in the van for all of our belongings when we go on road trips and gets great gas mileage. I don't have anything to complain about. However, the price is a bit steep but it's worth the price for the quality that you get.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Shanna, we are so excited to hear that you love your Honda Odyssey! Thank you for letting us know about your recent visit to Stokes Honda North. We hope you enjoy your Odyssey on many more road trips and we look forward to seeing you and your family in the future!

I loce Stokes Honda North!

I received a warranty extension letter and scheduled an appointment to have may car checked out. Within two months my car was in the shop and being repaired. The people in the service department were amazing and even helped me to save some money ( I was having additional work done.) I was so excited to get my car back. It looks like it just rolled off the lot!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're glad to hear that you had an amazing experience at Stokes Honda North! Thank you for sharing your visit with us and we are happy that we could save you some money in the long run. We hope you enjoy your car for many years and we look forward to seeing you next time!

Great Service

If your looking to buy a car, ask for Prince Sinsuat. He's a great salesman, and he puts in the extra effort that one hopes for when looking to buy a new car. He has now sold me two cars, and I have been very pleased each time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate the rating and recommendation, Brandon! Thank you for sharing your great experiences you've had with Prince and the rest of our staff at Stokes Honda North! We look forward to seeing you sometime soon!

Great Service

I was very happy with the results of my purchase. I was provided excellent customer service. The salesman was diligent in finding what I was looking for and very knowledgeable. I was definitely impressed. If anyone is looking to purchase a car in N. Charleston, I suggest you go to Stokes Honda and ask for Prince!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your wonderful review and recommendation of Stokes Honda North! We appreciate your kind words about Prince and our dealership. We are glad that we were able to get just the right vehicle for you!

Great Service

I had a great service in Charleston Stokes Honda. I will go back to this facility again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to share about your recent experience with our service team. We appreciate your recommendation and look forward to working with you again in the future.

Excellent customer service during first oil change

Excellent customer service, very knowledgeable and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your positive review and recommendation! Let us know how we can help again in the future.

Great guys....very polite.

I bought my 2004 Honda Odyssey from a used car lot. I had to bring it to the Honda dealership to get the recall done on it. The guys were very friendly and very helpful and answered all questions that I had. They were also able to give me some prices so I could shop around on the best deal for future services. I would recommend anyone to go to the Honda dealership for service is because of their friendliness.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your kind words about our service team, Tanisha! We are so glad that you enjoyed your experience and look forward to working with you again.