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Bergstrom Imports on Victory Lane

(406 reviews)
Visit Bergstrom Imports on Victory Lane
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
New (920) 243-7294 (920) 243-7294
Used (920) 268-0192 (920) 268-0192
Service (920) 268-0794 (920) 268-0794

Reviews

(406 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service

Nicole Halverson did an exceptional job of figuring out our situation and making sure we got the best price you could give us. We needed new tires rather unexpectedly due to a nail in a spot that couldn't be plugged. Please let Nicole's supervisor know how well she did!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Quick Service

It was a quick process of dropping my car off and getting a vehicle to use while mine was having remote start installed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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good service & clean facility with snacks & refres

Although it may have been a OLF service and tire rotation the service adviser got my vehicle out on time with a smile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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2014 Nissan Murano (Platinum Edition)

Andy was just such a Super Salesman, we felt comfortable and were not rushed or pressured to buy. He is a credit to the Bergstrom professional image. Ask for him when visiting Bergstrom Nissan Dealership, Victory Lane Appleton Wi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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You gotta go there!

First time at Bergstrom Hyundai great team there. Very open and honest about the deal. Did a fine job in giving me the car I wanted and things I wanted on it without a hitch. I was a vehicle sales manager for over 20 years & would be honored to of had them on my team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fantastic service

Our salesman John (Baby) was fantastic. He listened to our needs and then headed us in a totally different direction. He showed us cars I never would have considered and in doing so found the perfect car. I am so very grateful and am happily telling everyone I know about my wonderful experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent service

Your staff went out of there way to make our bad luck a way beter experience on getting our car back on the road!!! Thanks again for top notch service!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Repair

Alex was very courteous. He made sure that we were satisfied with our service. Even though we had to come back in (faulty part), I was still very satisfied with your service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Awesome staff, great service!

Fabulous staff, they have always been top notch - friendly, and efficient. Best VW service we have ever worked with in four states!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Experience

I like working with a sales person, Sean Fraser, that we have gotten to know. He is totally knowledgeable and efficient and also a very nice person.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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