Bergstrom Imports on Victory Lane

I liked how well Dave managed everyone that came in. Even though he was working alone, he never made me feel unattended.

I was given details and updates while I waited. Everybody was very willing to help and I was very comfortable in the environment.

The customer service at Victory Lane Imports is fantastic. Alex Kellner really knows what he's doing with the cars, customers' concerns, and informing customers. Plus, he's just a really cool guy.

sales person was alwsome. All the service was quick and easy. The place was very clean and neat. Everything about the car was very explain. Love it.

Working with Jim Wojnowski in the body shop was an absolute pleasure. He did a great job solving the customer service problem I had previously encountered and kept me very well informed on the status of my work. He embodied the type of person you want to work with anytime you are dealing with car repairs.

Everyone is so friendly and the shuttle ride was a nice added bonus. And thanks for washing the mats inside my car. They were caked with salt and it was a nice surprise to see them cleaned.

everyone was so helpful and friendly! Alex Kellner took GREAT care of me and got my car done and keep me in the loop on what was going on - NO SUPRISES!!

Always willing to explain and answer my questions. The driver picked me up exactly at the time we had arranged.

The courteousness of the people I dealt with, the waiting facility, the promptness of the service and the obvious desire of the service techs to see me satisfied.

This was my second time having my vehicle serviced at Bergstrom Mitsubishi. Alex Kellner, the service representative, was very professional and friendly informing me of what exact work need to be done. He also answered all of my questions and concerns, which I can honestly say that I had quite a few. He kept me up to date throughout the entire repair process and all repairs and maintenance done were done so with expert quality and professionalism. I am very impressed with Bergstrom Mitsubishi on Victory Lane and the skill of their service technicians and staff. From the moment I walked in the door I was treated with respect and honesty. I was very Impressed by this as I am only 22. Most places treat someone my age like a child who knows nothing. This will be the only place I bring my vehicle to have it serviced from now on and when the time comes to purchase a new vehicle it will be from Bergstrom on Victory Lane. Thank you for the excellent experience.