Skip to main content

Bergstrom Imports on Victory Lane

(406 reviews)
Visit Bergstrom Imports on Victory Lane
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
New (920) 243-7294 (920) 243-7294
Used (920) 268-0192 (920) 268-0192
Service (920) 268-0794 (920) 268-0794

Reviews

(406 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Fantastic Experience

Wonderful experience. They made purchasing the vehicle easy and with no pressure. Ryan Laflin was exceptional! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Berg Strom service

Friendly staff, rental car was comparable to car in for service. Fixed water pump with no charge. Quick in and out was also appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service and prices. Very helpful & friendly

Was shown a variety at cars in the price range we were looking for. Gave us additional ideas and options that we weren't aware of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Service--Quick and Easy

Scott easily took care of all of my needs and questions. It was quick to drop off my A4 and get back to my day in a loaner (very nice), and Scott had everything ready for me when I came back to pick up my car later. I also had additional questions that I was able to e-mail to Scott for his follow up--I also value that ease in contacting him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Deer Recovery

We were able to drop the car off in the middle of the night and the dealership was able to get started on the repairs as quickly as they could. They were very accomidating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Quality Work

Prompt service, follow-up phone calls, quality of work performed on my car, the free car wash, cookies and drinks in the waiting area, and free wifi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Fabulous Experience!

This was a very enjoyable, easy transaction. I have done business with the team before and know how they will make purchasing a car a wonderful experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Bergstrom Nissan Service

JJ Martin knows how to treat people and is great! He always calls and lets me know what is going on and the cost. I appreciate that very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Service

Was in a hurry and they set the appointment on short notice- told me to just come in when I could

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Best service ever!

The service consultant Alex is wonderful. He is extremely friendly, knowledgeable and enthusiastic. The service was done quickly but thoroughly and correctly as well. I did not purchase my Mitsubishi from Bergstrom but I will most certainly buy my next car there and always go there to get my cars serviced. I had previously purchased a Chrysler from Bergstrom which was another phenomenal experience. I have to drive more than an hour from home to get to the closest Bergstrom location and it is worth every minute.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No