Reviews
Fantastic Experience
Wonderful experience. They made purchasing the vehicle easy and with no pressure. Ryan Laflin was exceptional! Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Berg Strom service
Friendly staff, rental car was comparable to car in for service. Fixed water pump with no charge. Quick in and out was also appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service and prices. Very helpful & friendly
Was shown a variety at cars in the price range we were looking for. Gave us additional ideas and options that we weren't aware of.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service--Quick and Easy
Scott easily took care of all of my needs and questions. It was quick to drop off my A4 and get back to my day in a loaner (very nice), and Scott had everything ready for me when I came back to pick up my car later. I also had additional questions that I was able to e-mail to Scott for his follow up--I also value that ease in contacting him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Deer Recovery
We were able to drop the car off in the middle of the night and the dealership was able to get started on the repairs as quickly as they could. They were very accomidating.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Quality Work
Prompt service, follow-up phone calls, quality of work performed on my car, the free car wash, cookies and drinks in the waiting area, and free wifi.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fabulous Experience!
This was a very enjoyable, easy transaction. I have done business with the team before and know how they will make purchasing a car a wonderful experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bergstrom Nissan Service
JJ Martin knows how to treat people and is great! He always calls and lets me know what is going on and the cost. I appreciate that very much.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Was in a hurry and they set the appointment on short notice- told me to just come in when I could
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best service ever!
The service consultant Alex is wonderful. He is extremely friendly, knowledgeable and enthusiastic. The service was done quickly but thoroughly and correctly as well. I did not purchase my Mitsubishi from Bergstrom but I will most certainly buy my next car there and always go there to get my cars serviced. I had previously purchased a Chrysler from Bergstrom which was another phenomenal experience. I have to drive more than an hour from home to get to the closest Bergstrom location and it is worth every minute.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
