Reviews
Fixing Audio System
The Honda Service Team and Evan were very helpful in getting my audio system back up and running in a timely manner! Would recommend this location to others in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jackson, we're glad to know our Honda Service Team and Evan were able to assist you efficiently. Thanks for recommending Autopark Honda!
Great People
Very friendly staff, great experience. Very patient and willing to take extra time to meet our needs. Very satisfied with our new Odyssey and price.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Doug, we're delighted to know our team at Autopark Honda was able to provide you with a great experience and meet your needs. Enjoy your new Odyssey!
Excellent Servicec
Customer for over 10 years with three CRVs and service has always been excellent. Never had a breakdown and never replaced a part other than tires, batteries and such.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're delighted to know that you've been a loyal customer for over 10 years at Autopark Honda! It's great to see our service has consistently met your expectations. Here's to many more years of excellent service and reliable CR-Vs!
Honda
They keep you informed via text and video. The service is always great and the advisors are friendly. They also offer pay before picking up on line, which makes it faster.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're delighted to know you appreciated our communication and online payment options at Autopark Honda. Our team always aims for efficient, friendly service! Thanks so much for your feedback.
Phenomenal Day
I wanted to take time out of my day to RAVE about how wonderful Matt made my experience with my car service yesterday. He was the expected friendly and communicative as is part of Honda’s culture, but he went above and beyond to help me feel comfortable with the service that I was getting and he ensured that I had all the most up to date recalls taken care of, and made sure my 100K service was in line, and explained it in a way that made sense to a “non-car gal. That is a lot of “and” to explain how much he did! Plus he was very nice, personable, and funny to interact with as a being. Bonus: he offered to call me a Lyft so I could enjoy my time at home working and even squeezed in a walk with my dogs. (Bonus improved quality of life for me that was completely unexpected as I planned to eat your popcorn for a few hours!!) He even had to run downstairs to get my apartment key before my ride arrived so I could get in my place. Who hustles like that these days? Matt does!! I was appreciative of all the test communications and phone calls that I received throughout the day. I actually felt like he was taking care of me personally and I was not just a transactional number in the cog of service. That matters! It was really uplifting to feel cared for in such a manner. Give Matt a raise and a paperweight for those flying papers. He deserves it! I look forward to my next service with Honda and hopefully my interaction with Matt in the future. Thank you for hiring someone so talented!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Shama, it's fantastic to know that Matt went above and beyond during your recent visit at Autopark Honda. We're glad you felt comfortable with the service provided and appreciated his efforts in making sure everything was taken care of for you. Thanks for sharing this wonderful feedback!
Great experience
I actually had a great experience buying my vehicle. No questions went unanswered. The sales team was top notch. I didn't feel pressured in any way. There was plenty of inventory and the price was right.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're delighted to know that you had a great experience with our sales team at Autopark Honda. It's wonderful to see your questions were answered and you felt no pressure during the process. Enjoy your new vehicle!
Eldwin is awesome!
Prompt quick and honest! When I left my problem was solved. Eldwin filled me in on the repair and recalls and assured me everything would be fixed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Heather, we're glad to know Eldwin and our team at Autopark Honda were able to promptly address your concerns. We appreciate the positive feedback!
Liked service experience
The experience at the dealership was excellent. I would like a place to rate the quality of the original products used on Honda’s. Having to replace all four tires after less than 24000 miles without some discount or compensation to replace a bad product is disappointing.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
John, we're glad to know your dealership experience was excellent at Autopark Honda. We understand your concern about the tires and appreciate this feedback as it helps us improve our services. If there is anything more we can do to assist you, please contact us directly. Best, Todd Stephens - Service Manager - (919) 467-4747
Good experience overall.
Good experience overall. Slightly annoyed about not originally including floor mats as standard equipment. That got resolved pretty quickly.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We're glad to know your experience at Autopark Honda was positive overall and that the floor mats issue was resolved quickly. Thanks for sharing your feedback!
Average - at best.
Average - at best. Could be more transparent with pricing. Way too much pressure to buy extended warranties.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
I appreciate your feedback and I'm sorry to learn that you felt pressured during your visit at Autopark Honda. Our team strives to offer transparency in all our dealings, including pricing and warranty options. Your comments will help us improve - thank you! Best, Brandon Rigney - General Sales Manager - 9194674747