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Steet-Ponte Ford Lincoln

(137 reviews)

Reviews

(137 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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New Tiresb

Steet-Ponte has all ways been awesome for service. I feel strongly that I can trust them and they are thorough

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Bob Moran

It always a good experience at Steet-Ponte Ford. Great service, friendly staff and quality work - on time. Choosing Steet-Ponte for our car needs gives us one less worry - its an easy choice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Ford C-Max

Absolutely love my Ford C-Max and the service I have recently received!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Kathleen, it's great to hear you are loving your Ford C-Max! If you have any additional needs or questions please let us know and we will be more than happy to assist you. Safe travels!

Love my Explorer!

It has once again become a pleasure shopping for a new vehicle! I highly recommend Steet-Ponte Ford not only for their sales but having previously visited their service department, I highly recommend those folks too!

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Simply a customer.

Brought my 2019 Lincoln Nautilus in for recommended service. Everything exceeded expectations. It's just a really well run operation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Wayne, thank you for taking the time to leave a review for us at Steet-Ponte Ford. We're happy we could exceed your expectations! We appreciate your business and hope to be of service to you again.

Steet Ponte Ford Lincoln

A first rate repair shop in a stellar dealership. They are well known for their integrity and personal approach to the business. Personnel are always helpful, polite, knowledgeable and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2018 Ford Edge service on Monday May 20, 2019.

Shy and Cindi were especially courteous and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service at Steet-Ponte Ford

All service was completed on time and satisfactory. The car wash at the end is always a plus

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Steet Ponte Ford

My salesman, Phil Higgins went above and beyond to get me the right car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Steet-Ponte Ford

The customer service here was outstanding. It took a full week for my car to be fixed, but I received calls with updates almost every day and was provided with a great loaner car as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are so happy to hear of your great experience with our Service Department! We strive to provide top notch customer service, including updates and timely appointments. Please let us know if there's anything we can do in the future!