Reviews
Best dealership , professional, courteous.
Best dealership , professional, courteous. Process of buying a car - couldn?t be any easier ! Very easy to deal with . Service department is also top notch !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
They were able to address my problem and everyone there
They were able to address my problem and everyone there is polite and courteous Facility very CLEAN! Also, they took the time to set up the FordPass for me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Regina, thank you so much for your review. We are very happy to hear of your positive experience, especially with setting up your FordPass Rewards!
Great place to go to buy a new truck.
Great place to go to buy a new truck. Would definitely go back and recommend others to do their business at Steet Ponte Ford. Sales person was good
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much, Ronald, we appreciate it!
Fast reliable service.
Fast reliable service. Competent service advisors that let you know how the work is progressing. Clean and neat area for you to wait and a very nice selection of coffee, etc.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your review and feedback, Deborah! We appreciate it!
Ok.
Ok. I went in for the yearly state Inspection. When i got my vehicle back and saw the remarks, i noticed it said that the tore pressure was not to standard. Seriously!! A possible safety issue, especially as winter looms and it literally takes 2 minutes to correct and you dont correct it!! I mean, you?re already there!! Either add or remove some xxxx air, 2 minutes!! Since I moved to NY 3 years ago, i Have found the basic customer service things that are regularly checked and maintained at every Ford dealer i have ever been too are not done here. I bet they would actually charge me to have air put into my tires to meet Fords safety standards. Never bought here but for service? meh
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- Overall experience 4.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Rob! We are sending your feedback to our General Manager and Service Manager to review. We are sorry this was missed on your inspection.
This is the second vehicle we purchased at Steet Ponte
This is the second vehicle we purchased at Steet Ponte Ford. Out first purchase was easy and our second one was even easier. The employees are wonderful and friendly. I have already spread the word to family and friends that this is where they should go to buy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Katie, thank you so much for your continued loyalty and review! We are so happy to hear of your great experiences with our team, please don't hesitate to reach out if you need anything!
I only had oil changes, tire rotation and inspection.
I only had oil changes, tire rotation and inspection. I used the concierge service and love it.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback, we are so happy you could take advantage of our concierge service!
Noise was diagnosed and parts were ordered during first
Noise was diagnosed and parts were ordered during first appointment. When parts came in, repair appointment was made. Vehicle was presented for repair at appointed time, and repairs were completed as promised.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are very happy to hear of your positive service visit, Gerald! Thank you for your feedback. Please don't hesitate to reach out if you need anything!
F150 truck 2018
Very helpful and polite. The F150 extended cab was a good deal and what I wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review and feedback, we appreciate it!
Outstanding Experience
The entire staff made the car buying/ leasing experience easy. Everyone treated me like a valued customer. Dave and Rich were thorough and professional from beginning to end.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We’re so happy to hear of your great experience! Thank you so much for your kind words. We pride ourselves on treating everyone like family and always making the process easy!