Steet-Ponte Ford Lincoln

Excellent service will buy my next vehicle here. Professional atmosphere nice people.

I went in with a vehicle to trade and wanted a new Bronco Sport. I told them exactly what I wanted for my vehicle (gave me a grand more). And this is my 19th new car purchased so I understand the whole trade-in scenario game. Not played here, I would recommend highly. FYI I love the Bronco

FIVE stars for Andy in Parts...Tony too. One star for Service. Which is sad as they have been great over the years. I got the the run around for weeks from a service advisor (I am being nice by not naming) about a transmission issue that should be fixed under the customer satisfaction program. He submitted a trouble ticket to Ford Corp. and waited. I disagreed as I had documentation that says that wasn't required. The service advisor said he would call me back multiple times. Each time, he missed his deadline and I would call the next day. He had some excuse including, "Well my parts guy hasn't gotten back to you." He is on the other side of the wall! So i decided to call the parts department directly. Andy was VERY helpful with my situation and said he didn't know why service would say that, for weeks mind you. So much, that he confirmed my transmission part was on backorder until 5/20. He saw that two other local-ish dealers had the part, which would be under the customer satisfaction program extended warranty. I called Mark at Friendly Ford in Hamilton NY and he said, "bring it down today and we will have you back on the road." Thank you, Mark. And thank you, Andy, for such a great job in helping a customer of 20 years.

This is my second lease and it was easy to do business with. Sale staff professional and friendly and service staff is too.

Just purchased a new Ford F-150. Our salesman was professional and friendly and very easy to work with. He seemed to really enjoy his job and to be of help to buyers. We have purchased or leased from this dealership before and have always been satisfied.

Exemplary customer service. The concierge service is very convenient. The service provided from the service department and the driver for the concierge service were great.

Appointment at 0800. Taken in right away... NYS Inspection and a good general checkup. Out at 0840. Fast service, I appreciate this, particularly as a senior during this China Virus foolishness. Thank you, S-P Ford!

I purchased my car from Steet Ponte Ford Lincoln and have been pleased with their service. i have done business with them since 2009 and they have been pleasant,efficient and helpful every time I have had my car serviced.

We were looking for a car, and found a Ford at Steet Porte, Utica, NY

I can?t give enough praise for the service department at Steele-Ponte Ford. I was having trouble with my car not starting after driving it places. The original dealer that I purchased it from gave up trying to fix it. Ford Motor company let me take it to Steele-Ponte who graciously took it in and worked with Ford Motor Company to fix it! You can be sure the next time I purchase a car it will be from Steele-Ponte Ford! Their service department is top notch. Thank you, thank you!!