Reviews
Car buying
Howard was my salesman. He was very kind and knowledgeable with no pressure to make a decision. This was my best car buying experience.Thank you for all your help.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wanted payment for warranty work.
Took my truck in for warranty work. Got a call from warranty department saying it might not be covered and I would owe $385.00. I bought the truck at another dealership, but had issues getting the work done there as well. Went to D&D on the recommendation of a friend. The man from D&D was never able to explain to me why warranty work might not be covered at their dealership even though my truck had full warranty when purchased. Truck still not repaired four months after purchase.
- Customer service 3.0
- Buying process —
- Quality of repair 2.0
- Overall facilities 1.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We always strive to do 100% for all of our customers so we?re disappointed to hear of your experience with us. We would like the chance to talk to you further so please do call Nick Payne at 864-877-0711 at your earliest convenience so we can work with you to make this right. We hope to hear from you.
Service and Repair
D&D Ford took excellent car of me and my 2011 Ford Escape. They researched the issue and were able to make the repair that my local dealership in Fairfax, VA diagnosed incorrectly. I am grateful for Jonathan and the team at D&D for their assistance!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lynn, it is great to read such wonderful comments about your recent experience with us! We hope you continue to choose D and D Motors (Ford) for all your vehicle needs! Take care!
Mike in service
Had a pleasant experience . The staff is always friendly and professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Your satisfaction means a lot to us, and we truly appreciate you choosing D and D Motors (Ford) for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.
Service and Repair
Excellent service always!!! Very fast as well. I love going here to this dealership!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
UNDERWHELMED
While working in Greenville from out of town car broke down. Power train on 2011 Flex shot. Several phone messages left for service providers not returned. Could not seem to give any time estimate for repairs despite this being a common problem with this vehicle. MUCH better service at my local dealership. Unnecessarily difficult.
- Customer service 2.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Ford F350
Great place to buy a new auto great people good price thanks to all that made it happen
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Replace driver's side mirror
The whole process was so easy, from ordering the part, scheduling the repair, and having the work done. Everyone was courteous and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Very pleased with customer service
Bought a 2017 F150 from them. I hate shopping for new cars but Cliff made it very easy and was a great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New F150 2017 love this truck!
Dannie and gsm were great! Worked with us and did not give up finding us the perfect truck at a great price! Would recommend this dealership to anyone looking for a vehicle. Great job guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase