AutoNation Ford Tustin

I have had nothing but problems since I bought my car back in 2019 and have had it to the dealership many times. The most recent is that it lost power while driving and then it wouldn’t go into reverse. I dropped it off and they said they couldn’t find the problem and gave it back to me even though it was a huge liability issue. It did the same thing the next morning so I drove it to the dealership. They “think” it might be the transmission but due to workload and parts available, it might be 2-3 months before my car is repaired. Who will make my car payment during this time?? This is unacceptable.

Service with David is a right person to have. He take care and helping all the way.

Loved my experience with Tony, Chris & Peter.Very knowledgeable, I left happy with my purchase.

They change my deal 3x, ended up with a truck that need 1,500 work of repairs that my warranty nor extended warranty covered, I had 9 oil leaks. I took my truck in for service, the rep refused to do a diagnostic even though I was going to pay for it, he told me to take it to chevy dealership down the street. I had nothing but problems from my 2017 chevy Silverado.

Alex was great and helped us out. The finance guys worked wonders and were able to get my family into our new Explorer.

This is my fourth oil change since I bought my truck, for the the first 3 times everything was okay, oil change, tire rotation, hey even inspection of my truck, but this time well not so good you guys didn't honor my coupon and there was nothing done of what I just mention before

Always a smooth and friendly service experience. Christian, the associate that assisted me, was informative and accommodating - a pleasure to work with.

Easy process. Super friendly and helpful staff. Great car selection. I plan to use them for my next car purchase.

Good customer service & friendly service representative. My car was in the shop MUCH longer than I’d anticipated but Christian was communicative and called me as soon as the technician initially reviewed everything.

I went in with a low tire pressure gauge warning light on a busy Saturday morning and despite their backup of customers with appointments David in the Sales Dept took me on. The diagnosis was a slow leak which could not be located for patching so I ended up two days later ordering two new tires which were put on two days later and problem solved. All was handled very efficiently. I have been going to this dealer with my C-Max for several years and am always well taken care of.