Skip to main content

AutoNation Ford Tustin

(1,838 reviews)
Visit AutoNation Ford Tustin
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–8:00pm
2013 state dealer award
View 1 awards
2013 state dealer award
New (888) 435-1472 (888) 435-1472
Used (877) 806-7725 (877) 806-7725
Service (888) 849-0852 (888) 849-0852

Reviews

(1,838 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford Tustin from DealerRater.

Want to share your experience with this dealership?

Write a review

The best Bob and his team have always been there for me

The best Bob and his team have always been there for me and know that I can trust them our fleet is in top shape

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi John, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Caren was efficient and worked to get a deal FAST.

Caren was efficient and worked to get a deal FAST. Her response times were fast and accurate and worked hard to show that she was willing to work with us

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Yolanda, thank you for your kind review; we are happy to pass along your comments to Caren here at AutoNation Ford Tustin! Feel free to stop by if you ever need any more help.

I had a great experience.

I had a great experience. Jose Rojas did a great job. There it was a question that he didn't have the answer, he immediately went to ask. All you guys did great. Sales, and financing. Thank you very much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

Mikayla at the Irvine Autonation Ford Service Center is a

Mikayla at the Irvine Autonation Ford Service Center is a great partner. She is very attentive, listens and is very quick with her text messages. I have worked with her before and she continues to show that she really cares about people and enjoys her position.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

First thanks to Paloma Gonzalez she is a great person and

First thanks to Paloma Gonzalez she is a great person and she helped me to discover a nice price and beautiful Mustang and all the people including all personal working and the dealer very nice 👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Incredible first time experience at Irvine AutoNation And

Incredible first time experience at Irvine AutoNation And first Time Ford Owner.Daryle (BIG D) is a Great Guy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Gene, your comments keep us motivated and working hard for all our guests!- If you ever need help, just give us a call. Happy motoring!

Well maintained vehicles, straight forward sales and

Well maintained vehicles, straight forward sales and financial staff. I would look for my next vehicle here and use their service shop on a regular basis.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Tim, your wonderful feedback and rating mean a lot to us. Don't hesitate to call us if you ever need anything. Be safe on the road!

It was my first purchase at this location and it was a

It was my first purchase at this location and it was a very smooth process! Had mark help us out and made picking a car not only easy but fun as well! There was no pushy sales or stress put upon us which i was grateful for..Were happy with our choice and glad we came to this location. We will be referring family and friends! We love our new FORD:)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

First-time buyer at AutoNation Ford Tustin, and the

First-time buyer at AutoNation Ford Tustin, and the experience was excellent from start to finish. Jonathan Castillo was attentive and helpful throughout the entire process. Since the purchase, Pam and the Ford team have done a stellar job following up to ensure everything is going smoothly. I?ve also had my car serviced here and, based on both experiences, I can confidently recommend AutoNation Ford Tustin for your Ford sales and service needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi David, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Autonation Tustin ford is all professional.

Autonation Tustin ford is all professional. I have purchased 3 Fords here and take advantage of the service coupons/discounts. Never had a bad experience .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Laura, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.