Reviews
Service was done quickly and with zero fuss.
Service was done quickly and with zero fuss. Website made making the appointment easy. Troy did a great job helping get everything done and out the door.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
A couple weeks ago I went to AutoNation Ford to look at a
A couple weeks ago I went to AutoNation Ford to look at a used BMW 340i. I had set up an appointment over the phone and on the same day was greeted by the sales consultant, Dylan Alvarado. The car was already ready to go for a test drive when I arrived. Dylan was extremely helpful and friendly and told me a bunch about the car and was a pleasure to work with during the buying process. No hassle no attitude, was like a friend through the whole process. The other employees there were also very friendly. Big shout out to Dylan tho because of him I definitely have a great opinion about AutoNation and would recommend them to anyone.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Jonathan, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Tustin and we hope to be of service again in the future.
Great experience!
Great experience! They were not pushy but very helpful in understanding what we were looking for! Very nice sales team!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review! Drive safe, and we'll see you on the road.
I walked up to see the mustangs and a gentleman name
I walked up to see the mustangs and a gentleman name Roberto came up to me to see if a had any questions, he let me test drive the car and I feel in love with it and he he also my the process easy and fast.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
They were helpful and courteous.
They were helpful and courteous. They were helpful and informative Answered my questions about the van
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review! Feel free to stop by if you ever need any more help.
Service/oil change
Not the best. Requested for car wash . Provider said it is washed but when I showed him it is not he said our compressor is broken. You can see they are lying.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for taking the time to share your feedback with us. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (714) 627-5558 -- we hope to hear from you soon.
Our salesman, Dylan was excellent.
Our salesman, Dylan was excellent. He kept us in contact on the vehicle we requested. He was friendly and knowledgeable on all aspects of the vehicle from engine to touch screen. We will recommend him and AutoNation Ford Tustin to our friends and relatives looking for a car or truck.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
I have bin going here for 10 yrs,but this time after I
I have bin going here for 10 yrs,but this time after I got home I looked in my car more closely I found some one was going through my Road assignment kit and there was a dirty jacket left in my car,I was disappointed!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please reach out to us at (877) 357-5524 . We hope to hear from you.
Prompt service, service rep communicated everything I
Prompt service, service rep communicated everything I needed to hear. The truck was ready when promised
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Eric, Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Routine service visit
Contact by service representative during my wait was poor. Notice of need for new battery was later than necessary resulting in extended waiting. Assigned service representative not available for updates.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello William, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. If you'd be willing to provide more feedback, please reach out to us at (714) 627-5558 so we can assist you further.