Reviews
Outstanding experience from check-in to pickup and all
Outstanding experience from check-in to pickup and all the great communication between the two was greatly appreciated.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Robert, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!
Helped me get a lower interest rate on the loan and
Helped me get a lower interest rate on the loan and shared great information. Very pleased with the help, information and extra insights. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Ann, we appreciate you taking the time to leave us this feedback. If you ever need help, just give us a call. Happy motoring!
Recently purchased a 2020 Jeep Wrangler from AutoNation
Recently purchased a 2020 Jeep Wrangler from AutoNation Tustin. James Kara Jr was super helpful, he answered a lot of my questions over text before I made the drive from San Bernardino. James had the vehicle sitting out front when I drove up. He took time to explain my options. He was very patient and not at all pushy. Was an overall pleasant experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Had a super easy and smooth time purchasing a used car
Had a super easy and smooth time purchasing a used car from Autonation Tustin. Everything was upfront and all information was ready and presented to me right at arrival.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Megan, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.
Super kind and helpful staff, Brandon and Willy were
Super kind and helpful staff, Brandon and Willy were great. I would definitely recommend this location.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Josh, we're happy to hear you had a positive experience with our team! Thanks for the recommendation, and have an amazing day!
The customer service is amazing!
The customer service is amazing! Every time I have visited, employees greet me with a welcoming smile and quickly find out how they can help me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great customer service all the way through.
Great customer service all the way through. Caren was great to work with and helped get us what we wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
The people I worked with were all very friendly, helpful
The people I worked with were all very friendly, helpful and knowledgeable. They were able and willing to answer all questions. Additionally, they were very flexible when setting up appointment times. I definitely recommend Auto Nation Ford Tustin.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy we could provide you with a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!
Caren at ford tustin was very helpful, she was the reason
Caren at ford tustin was very helpful, she was the reason why I walked out with a vehicle that same day i went to visit
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we appreciate you taking the time to leave us a response, Adela! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great customer service from front house to sales
Great customer service from front house to sales associates treated my family with respect and I felt welcomed def will be back to buy future vehicles
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.