Reviews
We enjoyed the entire experience of purchasing our brand
We enjoyed the entire experience of purchasing our brand new 2022 Ford Escape SUV hybrid vehicle at your dealership. It was a pleasure working with Auto Nation Ford. I've already recommended the vehicle and dealership to my friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Nancy, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Ford Tustin and we hope to be of service again in the future.
I really don’t have to many words but I’m so grateful to
I really don’t have to many words but I’m so grateful to Autonation Tustin to help with my truck to getting it done every one was very nice to me y help us me and my family thanks Autonation
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Chris and Brandon were outstanding!
Chris and Brandon were outstanding! I'm so grateful for their help. It was a great experience through and through!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great customer service and very helpful.
Great customer service and very helpful. Thanks Jonathan for all the help and questions answered
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
Same day appointment was made within the hour I called
Same day appointment was made within the hour I called for a 30k mile oil change & complete vehicle inspection . Service advisor Belle treated me with respect,, was friendly, and a pleasure to deal with. I was extremely pleased and grateful for the professionalism AutoNation provided.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Danny, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!
Car was taken in without appointment service rep greeted
Car was taken in without appointment service rep greeted me quickly and professionally car was serviced .thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Great experience from beginning to end.
Great experience from beginning to end. Daryle was great! He kept me updated with the status of the delivery for the 9 months it took to get my car. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Great service, on time, came in under quoted amount,
Great service, on time, came in under quoted amount, friendly, couldn’t ask for more. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Unprofessional and sloppy, I had a mechanics' tool left
Unprofessional and sloppy, I had a mechanics' tool left behind ( I still have in my possession). I dont like it when my concerns are seen as unimportant/ shot down/ unworthy of serious consideration.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hello, we are deeply disappointed by your experience at AutoNation Ford Tustin. If you'd like, please reach out to us at (877) 357-5524. We'd appreciate the chance to make your experience a positive one. Have a great day!
The people ar this dealership is professional,
The people ar this dealership is professional, personable, and easy to work with. Super helpful and efficient. Especially Daryl, the fleet manager. He is the constant professional and has a high knowledge of their products and services...and a sense for great customer service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Jim, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!