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Maplecrest Ford

(1,100 reviews)
Visit Maplecrest Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 7:00am–3:00pm
Sunday Closed Closed
2021 consumer dealer award
View 6 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 346-5036 (888) 346-5036
Used (877) 743-1273 (877) 743-1273
Service (866) 322-8752 (866) 322-8752

Reviews

(1,100 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Maplecrest Ford from DealerRater.

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Micky went out of his way to find the vehicle I wanted.

Micky went out of his way to find the vehicle I wanted. The smoothest buying process ever at a dealership. I'll Be Back

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the nice 5 star review!

James sold me a truck 10 years ago and he was a super

James sold me a truck 10 years ago and he was a super salesman then.the way he treated me then is why I came back to see him again.James is a real gentleman and a all around great guy.Thanks James.🇺🇸😊

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Rob thank you for the nice 5 star review!!!

Mr. James was a big help in the purchase of my 2023 Ford

Mr. James was a big help in the purchase of my 2023 Ford Transit-350 for my business. He answered all my questions and gave me valuable information as it pertains to my business. Thank you again Mr. James.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the nice 5 star review!!!

My experience with Maplecrest Ford was a pleasurable

My experience with Maplecrest Ford was a pleasurable experience. James was a good sales associate that listened to my concerns and answered my questions. The rest of the staff was also very courteous and professional.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the nice review!!!!!

James was very knowledgeable and the overall process was

James was very knowledgeable and the overall process was very simple and extremely professional. Very happy with the purchase and the overall dealership experience and interaction.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the nice 5 star review!!!!

James is very knowledgeable, friendly and answered all of

James is very knowledgeable, friendly and answered all of my questions. Thanks to him I was able to negotiate a great deal on a Ford Escape! I do recommend Maplecrest Ford!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the nice 5 star review!!!

James is a good sales person and I didn't feel pressured

James is a good sales person and I didn't feel pressured into anything. The car was ready when I came for pick up. He was knowledgeable about setting up the vehicle with all of it's features. The paperwork was completed painlessly and swiftly with Marie. My only complaint is I wished they gave at least the first oil change and service at no charge. Toyota and Chevrolet do and this would keep me coming back.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review your car buying experience with us! Congratulations on your car and drive safe!

James is professional, knowledgeable, cordial and answers

James is professional, knowledgeable, cordial and answers all your questions, making the sales experience very easy and smooth. Our family has bought numerous cars from James over his career at Maplecrest, and he is the best to work with every time. Would give 6 stars if I could

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Gary for the very nice 6 stars!!!!!!!!!! We appreciate your loyalty to Maplecrest and James! See you again soon!

Fantastic family atmosphere Micky and Marie restored my

Fantastic family atmosphere Micky and Marie restored my faith 🙏 in Car Dealerships. They made the entire process simple easy and friendly! I'll be referring everyone and anyone to them who are looking to sell, buy or just gather information! Karl

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Karl, it was our pleasure and thank you for working with us and traveling far! Drive safe and hope to see you again real soon!

Very helpful and friendly, great service.

Very helpful and friendly, great service. My car is amazing and I had no problems at all.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5 star review!!! Drive safe and hope to see you again soon!