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Maplecrest Ford

(1,106 reviews)
Visit Maplecrest Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 7:00am–3:00pm
Sunday Closed Closed
2021 consumer dealer award
View 6 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 346-5036 (888) 346-5036
Used (877) 743-1273 (877) 743-1273
Service (866) 322-8752 (866) 322-8752

Reviews

(1,106 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Maplecrest Ford from DealerRater.

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Very satisfied to have found the specific truck i was

Very satisfied to have found the specific truck i was searching for when Maplecrest Ford listed on Carfax. James S. Is a consummate professional and has my highest recommendation. I flew out from Detroit to Newark, uber to Maplecrest and drove home the same day.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello Calvin! Thank you for the very nice review here on DealerRater! Enjoy your truck!!!

James and the team was great to work with.

James and the team was great to work with. From answering questions and setting up the test drive to vehicle pickup. I recommend Maplecrest and the team for a smooth and efficient car buying process.

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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star review here on DealerRater! Drive safe!!!

One of the easiest car buying experiences we have had.

One of the easiest car buying experiences we have had. We would definitely recommend James at Maplecrest Ford!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 stars for James and Marie!

James was one of if not the best salespeople I’ve ever

James was one of if not the best salespeople I’ve ever had the pleasure of speaking to. He was kind straightforward and extremely knowledgeable. Only problem I had was the financial lady, it was getting closer to closing when we purchased our vehicle and she just wanted us out the door. Felt very rushed and it was a disappointment after our earlier wonderful experience.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello and thank you for your purchase and review of Maplecrest Ford. We will give you feedback to staff and let them know your experience. Please give us a call if there is anything else we can do.

The salesman is always extremely helpful and very

The salesman is always extremely helpful and very knowledgeable about the vehicles. Always a pleasure doing business.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

James and the team at Maplecrest Ford set a standard for

James and the team at Maplecrest Ford set a standard for excellence. From knowledge to a friendly attitude, they were a refreshing change from what we often expect from a car dealer.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Incredibly grateful for the experience we had here.

Incredibly grateful for the experience we had here. Every step was seamless and mickey was truly the best!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

James is always very professional, we drive from

James is always very professional, we drive from Norristown Pa and this is the second purchase we have done in the last year! Thank you so much James you are the best!

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

Everyone was great got the car I wanted for the price I

Everyone was great got the car I wanted for the price I was looking for only complaint is first new car I got where I didn’t get a full tank of gas

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We had a great experience with James at Maplecrest!

We had a great experience with James at Maplecrest! Everyone was so kind and it couldn’t have been easier

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Erin, Thank you for the 5 star review here on DealRater!

Dealer response

Hello Erin, Thank you for the 5 star review here on Dealer Rater!