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Maplecrest Ford

(1,100 reviews)
Visit Maplecrest Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 7:00am–3:00pm
Sunday Closed Closed
2021 consumer dealer award
View 6 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 346-5036 (888) 346-5036
Used (877) 743-1273 (877) 743-1273
Service (866) 322-8752 (866) 322-8752

Reviews

(1,100 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Maplecrest Ford from DealerRater.

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Easy process.

Easy process. In and out in 30 minutes. Just as I ordered. No complaints. Thanks!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the 5 star review!!!!

My expirience wirh james was outstanding as was my

My expirience wirh james was outstanding as was my dealings with Maplecrest. I would look no further than Tom G and his fine team. Not to mention I love my F 150 Lightning

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star review!!!

jim was outstanding.

jim was outstanding. he was attentive, thorough and was not overbearing. Jim was informed and knowledgeable. it was a pleasure to work with Jim and i would recommend him to others

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star review!!!!

This is my second leased Ford Edge that Micky had helped

This is my second leased Ford Edge that Micky had helped us with. He’s kind, knowledgeable, and puts up with us! We cannot recommend him enough!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The staff of this dealership were courteous, friendly and

The staff of this dealership were courteous, friendly and helpful to my specific needs. Efficient and straightforward communication provided an excellent overall customer experience that facilitated a deal on a great vehicle.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This is the 3rd car we have purchased from Maplecrest

This is the 3rd car we have purchased from Maplecrest Ford of Mendham, and from James, we are thrilled with our purchase and always love working with James!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.

A wonderful purchase and delivery experIence today.

A wonderful purchase and delivery experIence today. Micky Hendrick was very thorough with the delivery process and this guy has terrific product knowledge. The entire Maplecrest Team is professional. Courteous and knowledgeable about Ford Motor Company policies and procedures. Thank you Maplecrest Team for a fantastic dealer experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have been leasing my cars from Maplecrest Ford for many

I have been leasing my cars from Maplecrest Ford for many years. Everyone is the dealership are very courteous and helpful. I have been working with James and he is exceptional! He is always willing to help me out with anything! I highly recommend Maplecrest Ford of Mendham and specifically James Skuraton! James took care of everything before I got to the dealership including calling my insurance company and the financing.!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was a pleasure working with James!

It was a pleasure working with James! Highly recommend this dealer. No pushy and fair.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The sales and financing department were very pleasant and

The sales and financing department were very pleasant and enjoyable to work with, they made the whole buying experience very easy. I was in and out. Definitely will be buying another vehicle from them when the time comes

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.