Reviews
Write a review2019 escape
Burns is an excelent dealer and representative of the Ford Brand. They always go out of their way to assure my satisfaction.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great
Burns Ford always does a great job. Friendly and prompt. Never go anywhere else
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we appreciate you taking the time to leave us this feedback. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Burns Ford, Lancaster
Sales team was great. We found what we wanted and the process was easy. Had an issue with the vehicle a week after we bought it. I called our salesman and he took care of everything. The service manager fit it in their schedule that week, they supplied a loaner and had us on the road in no time. Our next vehicle will most likely be purchased there as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Purchased a new car
Excellent customer service! Would definitely recommend this dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great people , Great price
I have bought my last 2 SUV?s from burns Ford . They have always went the extra mile to be sure I was getting the best deal. They always make you feel like family .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best car buying experience !
Overall excellent service and assistance on all aspects of the buying process. Exceptional customer service for the on-line buying experience and delivery of the vehicle in excellent condition. However, still waiting for 2nd key to the vehicle after 3 weeks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Burns Ford
Quality work, pleasant personnel. My go to place for car repair work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil change
Oil change done well, courteous staff, clean facilities
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Burns ford
The salesman and all staff were extremely helpful and knowledgeable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
westfork@comporium.net
Everyone was friendly and helpful. Was informed that tires were ok for now.
- Customer service 5.0
- Buying process 2.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jerry, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!