Burns Ford

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
178 lifetime reviews.

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  • 5.0 out of 5
    January 8, 2021

    Quality work, pleasant personnel. My go to place for car repair work.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 14, 2020

    Oil change done well, courteous staff, clean facilities

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • October 6, 2017

    I reviewed their web site and found a vehicle I wanted to look at. They were very forthcoming with all information. Were quick to respond and when it came... down to making the decision to buy were very low pressure easy to work with. They put in the time and effort to assure a great deal. In the end I would rate the Customer Service above any other experience I have had buying a car previously. Nothing has ever been as enjoyable as working with Jodi, Freddy and the rest of the hard working courteous staff at Burns Ford.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    December 8, 2020

    The salesman and all staff were extremely helpful and knowledgeable.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 7, 2020

    Everyone was friendly and helpful. Was informed that tires were ok for now.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 30, 2020

    Great folks. Absolutely no pressure and allowed me all the time I needed to make a decision. If I'm buying a Ford, this is were I'm going.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 28, 2020

    The dealership went over and beyond to help me with repairs!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Linda, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. At Burns Ford, we value our customers and... we look forward to seeing you on your next visit. Take care!

  • 5.0 out of 5
    October 19, 2020

    The car buying process at Burns Ford in Lancaster, SC could not have been better. They were professional, knowledgeable, and efficient. I was very pleased... with my experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tim, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take... care!

  • 5.0 out of 5
    September 29, 2020

    Matt was Very helpful! He made me feel like a valued customer and was very diligent. The staff has always been nice and solved any issue I’ve had. I have... nothing but a pleasant experience since I purchased my car almost a year ago.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

  • 5.0 out of 5
    September 25, 2020

    There has never been a kinder set of people or a faster set of individuals when it comes to getting repairs done. The buying process was actually fun with... no pressure and wonderful people Matt and Trudy as well as Cleo have been amazing to work with.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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