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Bourne's Auto Center

(5,112 reviews)
Visit Bourne's Auto Center
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
2024 state dealer award
View 16 awards
2024 state dealer award 2023 state dealer award 2020 state dealer award 2018 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(508) 219-4522 (508) 219-4522

Reviews

(5,112 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bourne's Auto Center from DealerRater.

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Great Dealership

I recently purchased a vehicle from Bournes Auto Center and was extremely pleased with the entire buying process. Tori , my salesperson was excellent, very nice and easy to deal with as well as George in the finance department, both were very nice and informative. The prices are the best around, I drove over an hour and from out of state because the vehicle was such a good deal. I would highly recommend this dealership, not only for the best prices around but for working with such nice people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so happy to hear that you had a great experience here at Bourne's! Tori and George were happy to assist! Please let us know if we can help with anything else. Thank you Cody Pratt Marketing and Social Media Coordinator

Amazing experience

This was my first time buying a car from a dealership and it was a great experience. I was nervous about finding a decent used car and Bourne’s exceeded my expectations. I will definitely will recommend this place to anyone I know who is looking for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We thank you so much for your kind words, excellent rating, and recommendation! Cody Pratt Marketing and Social Media Coordinator

What a GREAT experience.....

Sue was “awesome”.. Helped me with the process, I had looked at a few cars, put a deposit down to think about it and ended up the following day with an email to Sue saying yes I want it. Within a day all paperwork etc and it was ready for pick up, David was great with explaining everything through the purchase. Thank you to both of you for a great experience...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and excellent rating! Sue and David are more than happy to help! Cody Pratt Marketing and Social Media Coordinator

Love my car!

I went into Bourne’s knowing what car I wanted after three months of doing my homework on financing. I had a great experience with Jose Garcia, who helped me with the whole process. He ensured that the car was ready and that the process went smothly. And now I have the car I wanted with a finance fee, I can afford. Thanks Jose!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Bourne's to buy your car! Jose was thrilled to hear of this positive message :) Cody Pratt Marketing and Social Media Coordinator

Paul in Service is Top Notch!!

I’ve been going to Bourne auto for many years not only to purchase my vehicles but to service them as well . Paul provides the expertise, knowledge and professionalism that I can trust . He stands behind the work that has been done to my vehicle and he hires only the best auto mechanics . Through the years I have been more than satisfied with the service and treatment that I’ve received . Thank you Bourne Auto( especially Paul) for being top notch!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your review and excellent rating! Paul takes a lot of pride in his work and this made him very happy! Thank you Cody Pratt Marketing and Social Media Coordinator

Great experience from start to finish!!!

Highly recommend Bourne! The prices are great! The staff is very helpful! Greg was great! He was very knowledgeable, and has excellent time management! He made everything very easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear your experience with Bourne's was easy! Thank you Cody Pratt Marketing and Social Media Coordinator

Best selection best prices best value!

I had been searching for a SUV with 3rd Row for a few weeks. Most places only had a few to choose from. Bourne has 89!!! Several in my budget. It was easy to come in test drive a few and pick my favorite. Tori made it fun she was so friendly, positive, and excited for us. I told her what I would be able to pay monthly for the car I wanted and Shawn in finance got my payment $80.00 am month below my budget!! Whole process only took 3 days and I was driving off the lot with our new car. We will be buying all our cars from Bourne from here on out and telling all our friends this is the place to go!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so happy to hear about your experience here at Bourne's! Tori and Shawn were so happy to help! Please let us know if we can help you with anything else! Cody Pratt Marketing and Social Media Coordinator

No Pressure, Great Deals

The car was super clean, in amazing condition, and extremely mechanically sound! I especially loved the no pressure staff and the way they treat you when you are there, and when you're buying the vehicle. I won't go anywhere else to purchase a car. Sue was an amazing sales associate. Totally felt a part of the family. If you are thinking of buying a car, do it at Bourne's Auto Center!!! Love my Buick

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear such a wonderful review about our staff, and our cars! Thank you so much for your business! Cody Pratt Marketing and Social Media Coordinator

Greg’s the best!

Overall, I had a great experience working with Greg, and all the other members at Bourne's!  He was very patient, and helped us find the perfect car.  Greg also showed us many different options, and helped decide the best fit.  I would highly recommend buying a car from Bourne's, and working with Greg!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're so happy to hear that your overall experience at Bourne's was great! Greg was thrilled to hear this positive message! Thank you Cody Pratt Marketing and Social Media Coordinator

Sue and Shawn were amazing great customer service !!!

This was a very positive experience Sue and Shawn were amazing ! Great customer service ! Smooth transition through the day in the process of purchasing a vehicle will definitely be coming back in the future for further purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your wonderful review and rating! Thank you Cody Pratt Marketing and Social Media Coordinator