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Bourne's Auto Center

(5,112 reviews)
Visit Bourne's Auto Center
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
2024 state dealer award
View 16 awards
2024 state dealer award 2023 state dealer award 2020 state dealer award 2018 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(508) 219-4522 (508) 219-4522

Reviews

(5,112 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bourne's Auto Center from DealerRater.

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Awesome Experience

Everything went very smooth and everyone was nice and helpful. Jose was super helpful and made the car buying experience exciting. The best car experience I’ve had!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so happy to hear that everything went smooth and everyone was helpful during your visit to Bourne's! Jose was super excited to hear this! Cody Pratt Marketing and Social Media Coordinator

Fast and easy

Jose was very friendly and accommodating. The no haggle pricing makes the car buying experience so much easier. Paperwork was also quick.and very easy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We thank you for choosing Bourne's for your car buying experience! Please let us know if we can help you with anything else! Cody Pratt Marketing and Social Media Coordinator

Amazing!

Trevon was very patient and kind in my search for a new vehicle! I definitely would recommend going to see him when you go to Bourne's.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We thank you so much for your kind words and 5 star rating! Please let us know if we can help you with anything else! Cody Pratt Marketing and Social Media Coordinator

Smiles all around 😁

Trevon and George were just fantastic. Made it easy and enjoyable experience. I don’t think Tre does not, not smile. Great atmosphere. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're so happy to hear that you had a great experience at Bourne's! Tre was all smiles when we showed this to him (surprise)! Thank you Cody Pratt Marketing and Social Media Coordinator

Great Experience!

I had a 2013 Chevy Cruze that was just not doing it for us anymore. Me and my fiancé really wanted an SUV but weren’t trying to buy a brand new one due to financial reasons. When we went to Bourne’s Dealership we were instantly helped by Jose. The suv we chose online was all ready to be test driven. He then asked us if we wanted to test drive any others. We really loved the 2016 Honda CR-V and it worked great with our budget with a decent amount of miles. We went Saturday and it was ready for us Monday. The financial department was great seeing we weren’t giving a down payment and still got a great rate. He even gave us floor mats because it didn’t come with them! It was an awesome experience and I highly recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so happy to hear that you found a great car in the Honda CR-V! We're always happy to help! Thank you! Cody Pratt Marketing and Social Media Coordinator

Awesome experience!

This was my first time buying a car and Kim from Bourne’s made it seamlessly easy! She was so nice and friendly while also being very informative and helpful in my decision. Such an awesome experience and would definitely recommend!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're so happy that your first time car buying experience was a fantastic one with Bourne's! Please let us know if we can help you with anything else! Thank you Cody Pratt Marketing and Social Media Coordinator

Love my Nissan!

Jose was very helpful, and even lined up the cars I wanted to test drive before I arrived. Ironically, I wound up buying the first car I drove because i loved it so much. It was at the higher end of what I could afford, but they were really great about including all the small things I wanted...like the SD card for the navigation, new battery for the auto start remote, repairing a small piece of rubber on the back hatch window, and even repairing some stitching on one of the leather seats. My friend bought a car here too and is satisfied. They are known for having high quality cars and good customer service. Estoy muy agradecida, José. Muchas gracias!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you/Gracias for your kind words and excellent rating! We're so thrilled to hear you had a great experience at Bourne's and found your perfect car! Cody Pratt Marketing and Social Media Coordinator

Overall very pleasant.

Purchased a second car in a month. It was pleasurable dealing with Jose G. He was helpfull, knowledgeable and no preasure. Would recommend dealing with him. Also Business Mgr George also made this a pleasurable all around experience. 👍👍👍👍👍

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Bourne's for your car buying experience! George and Jose were thrilled to help you! Cody Pratt Marketing and Social Media Coordinator

Great Experience

Greg was extremely helpful and patient with me throughout the whole process. He worked with me a lot over the phone and was also very nice and relaxed in person. I test drove a bunch of cars until I found “the one” and I never felt pressured or rushed during any of my visits. I would definitely recommend Bourne’s to anyone that is looking to buy a reliable car for a very fair price. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words and excellent rating! We're so happy to hear that you found "the one"! Please let us know if we can do anything else for you! Thank you Cody Pratt Marketing and Social Media Coordinator

Great experience

The process was nice and fast. Overall a great place to buy a car. Even when staff was busy they still made sure you were taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your great review! Our staff loves to receive awesome compliments like this. Cody Pratt Marketing and Social Media Coordinator