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Bourne's Auto Center

(5,098 reviews)
Visit Bourne's Auto Center
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
2024 state dealer award
View 16 awards
2024 state dealer award 2023 state dealer award 2020 state dealer award 2018 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(508) 219-4522 (508) 219-4522

Reviews

(5,098 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bourne's Auto Center from DealerRater.

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Kevin went above and beyond helping me with the purchase

Kevin went above and beyond helping me with the purchase of this Tacoma. His knowledge and patience was second to none. Couldn’t recommend a better guy to help you with you’re next car. He helped me every step of the way answered every call and email. If you need a car go to Kevin at Bournes auto!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

It's great to hear that Kevin was able to help you with your Toyota Tacoma purchase. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

Jose was very helpful and great to work with and was able

Jose was very helpful and great to work with and was able to help me find and purchase a replacement vehicle in two short visits. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with Jose. I'm glad to hear he delivered such a great experience! Mike Kelley General Manager

Jose G was great to work with.

Jose G was great to work with. He made sure I saw all the options for what I was looking for. It was a very relaxed no pressure process. He listened to what I was looking for and what features were important to me and made sure I was able to test drive everything that fit my needs and wants. I would recommend Jose to anyone looking for a new vehicle. This is the 2nd vehicle we purchased from Bourne and have been very happy with the service both times. Thank you, Jose!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Kelley General Manager

Hi all, Kevin is a great respectful salesman with very

Hi all, Kevin is a great respectful salesman with very awesome attitude. I would consider myself as hard purchaser and I can be an xxxxxxx sometime specially while buying a car but the way how he works made everything so much easier than any other car dealer. I decided look for a car and Kevin was my 2nd stop. I provided all my info Saturday and he set up everything for Monday. He polished my car and detailed 2 times. Unbelievable service. Also Amy at the front desk is such a great person and helper. Thanks Bournes Team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Kevin here at Bourne's Auto Center. We appreciate your business and hope to see you again soon! Mike Kelley General Manager

We had a very good experience with everyone at Bourne

We had a very good experience with everyone at Bourne Auto Sales starting with Amy who contacted us about setting up an appointment to test drive the cars we were interested in. Kyle our salesman was very easy to work with and made buying a car pleasant. Dave who helped us get through the financing was also easy to work with. We would gladly recommend this dealership to anyone looking to buy a used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Mike Kelley General Manager

Seriously the best experience buying a car I’ve ever had.

Seriously the best experience buying a car I’ve ever had. Kyle was awesome! Buy a car from him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Bourne's Auto Center. Kyle, George, and our team appreciate your business and hope to see you again soon! Mike Kelley General Manager

Easy to work with and they do all of the leg work.

Easy to work with and they do all of the leg work. I was in and out in a day!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mike Kelley General Manager

Les recomiendo este dealer jose molina me atendio

Les recomiendo este dealer jose molina me atendio excelente un vuen vendedor atento con Los clientes muy Buenos carros tienen todo el procesofue muy rapido

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to Bourne's Auto Center. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Mike Kelley General Manager

Kyle & George were great!

Kyle & George were great! They made the whole buying process a pleasure! We would not hesitate to recommend them and the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bourne's Auto Center. Mike Kelley General Manager

I received nothing but professional and courteous

I received nothing but professional and courteous service. One of my best car buying experiences ever.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bourne's Auto Center. Mike Kelley General Manager