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INFINITI of Coconut Creek

(1,301 reviews)
Visit INFINITI of Coconut Creek
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–8:00pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–8:00pm 7:30am–5:00pm
Sunday 12:00pm–6:00pm Closed
2022 state dealer award
View 5 awards
2022 state dealer award 2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (954) 283-5456 (954) 283-5456
Used (954) 388-1589 (954) 388-1589
Service (888) 214-4193 (888) 214-4193

Reviews

(1,301 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Coconut Creek from DealerRater.

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These guys are very good at what they do. Mark WILL sell...

These guys are very good at what they do. Mark WILL sell you on an Infiniti, there's little doubt about that, and the test drive is fun as this dealership is strategically located near some nice curvy roads. After that, it's just up to you work out the particulars. I walked away with a great deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Bought preowned, excellent experience and would recommend...

Bought preowned, excellent experience and would recommend to anyone, sales , finance, service are top notch, best high end dealer I've ever worked with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

I enjoyed the professionalism and hard work this...

I enjoyed the professionalism and hard work this dealership puts in. They are a dealership you can trust. I have purchased three cars from them and feel they have done the right thing by me each and every time. Infiniti is a quality car for a good price and this is the place to get one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

WE PURCHAED THE CAR 6/2/10 AND PICKED IT UP TODAY 6/5/10....

WE PURCHAED THE CAR 6/2/10 AND PICKED IT UP TODAY 6/5/10. mARK COULD NOT HAVE BEEN MORE HELPFUL. hE WENT OVER EVERY ASPECT OF THE CAR.he set up all the CONTROLS- SET UP MY BLUE TOOTH . our DVD player -did not leave anything out.set the seats. everything!!! when we came home and tried to set the garage door opener- we coulod not- we called Mark and he was here one hour later and did it for us. He is an asset to your agency.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mark explained all the features in the new car I...

Mark explained all the features in the new car I purchased.He was very easy to talk to and did not pressure me to purchase the car. I would recommend Infiniti of Coconut Creek to my friends and family. Mark said If I had any questions about the car I could call him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a wonderful experience purchasing my new G37S with...

I had a wonderful experience purchasing my new G37S with this dealership and especially with Mark. Mark really knows his stuff about Infiniti's entire line of vehicles and i truly learned quite a bit about the G37 from him. It was a pleasure doing business with Mark and this dealership and you can bet ill be a return customer in the future as i feel i was given a great deal on my car today.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mark was both helpful and knowledgable everytime I...

Mark was both helpful and knowledgable everytime I visited your dealership. He kept up contact without being annoying, as most car salesmen can be. He couldn't have done a better job in selling me my new car. I had a truly enjoyable experience buying my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mark was knowledgeable, prepared to go the extra yard,...

Mark was knowledgeable, prepared to go the extra yard, and took care of all the details. He was not overbearing and pushy and I would recommend him to anyone wanting to just find out about a new Infinity, or with the sale or lease. Before I drove off he demonstrated how to use the features of the car. If he didn't know something he called one of his colleagues to insure I knew how to operate everything satisfactorily.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

On May 3rd, 2010 I leased an Infiniti QX56 from Infiniti...

On May 3rd, 2010 I leased an Infiniti QX56 from Infiniti of Coconut Creek. My salesperson was Mark Retzkin. I just wanted you to know that in all my years of buying a car, I have never had a more pleasant experience than I had with Mr. Retzkin. He was very friendly, kind, and courteous. He went out of his way to make sure all the paperwork was done timely, as we were time constrained. He was not pushy; he was genuinely concerned that we understood how all the vehicle’s technical things worked. He helped me set up my Blue Tooth, which I was afraid to use before. He even called me on my way home to see if I knew how to answer it!! He called me today to see if I had any questions. He had a great sense of humor which I liked, and you could tell he is a hard working, kind man with the sweetest blue eyes on top of it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mark Retzkin exceeded our expectations in every aspect of...

Mark Retzkin exceeded our expectations in every aspect of the purchase of our new car. He got us a great price, made sure we knew how to work all the gadgets and answered our many questions. We would recommend Mark to anyone interested in buying or leasing an vehicle from Infiniti or Coconut Creek. He was fantastic. Thanks Mark.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.