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INFINITI of Coconut Creek

(1,301 reviews)
Visit INFINITI of Coconut Creek
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–8:00pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–8:00pm 7:30am–5:00pm
Sunday 12:00pm–6:00pm Closed
2022 state dealer award
View 5 awards
2022 state dealer award 2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (954) 283-5456 (954) 283-5456
Used (954) 388-1589 (954) 388-1589
Service (888) 214-4193 (888) 214-4193

Reviews

(1,301 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Coconut Creek from DealerRater.

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Recently had my car serviced.

Recently had my car serviced. My service advisor Denni Ulloa was amazing. Explained everything and answered all my questions. Great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Michael Crowley General Manager INFINITI Mike@infcc.com

Ralph the sales representative was super great!

Ralph the sales representative was super great! His experience in the business is top notch. I left satisfied with the purchase of my new Qx60. Thank you for your great customer service!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Michael Crowley General Manager INFINITI Mike@infcc.com

This people don't care about your business because is

This people don't care about your business because is cash !!! Sales person , sales managers , even the General Manager don't respond to phone calls or emails , this place is a discriminate place !!!

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Providing a positive experience is our top priority, and we're sorry that we failed here, Armando. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Customer Experience Manager INFINITI of Coconut Creek Lmuirhead@infcc.om

Ralph Reichold was the best rep from this dealership.

Ralph Reichold was the best rep from this dealership. He was easy to work with and no pressure

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Mike, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ralph and our team, and we look forward to working with you again. Michael Crowley General Manager INFINITI Mike@infcc.com

Nice location, plenty of vehicles and nice staff.

Nice location, plenty of vehicles and nice staff. Did follow up calls to see if I was still interested in the car.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing INFINITI of Coconut Creek! Michael Crowley General Manager INFINITI Mike@infcc.com

Marvin was very knowledgeable ,professional , and had

Marvin was very knowledgeable ,professional , and had patience waiting on us to come to a decision on our vehicle. Would highly recommend!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Brandon, please let us know. Michael Crowley General Manager INFINITI Mike@infcc.com

Best customer service ever.

Best customer service ever. A lot of knowledge and never felt rush or pushed. Highly recommended

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks, Christian, for sharing your thoughts about your experience with INFINITI of Coconut Creek. We appreciate your business and hope to see you again soon! Michael Crowley General Manager INFINITI Mike@infcc.com

Marvin is a Great sales professional.

Marvin is a Great sales professional. Took the time to answer all of my questions and his knowledge of the market is amazing. Didn't see myself in an Infiniti, but sold!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Michael Crowley General Manager INFINITI Mike@infcc.com

Marvin Saunders is extremely knowledgeable and he was

Marvin Saunders is extremely knowledgeable and he was great to work with through the whole process

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Marvin and our team can do to assist you, please do not hesitate to let us know. We are always happy to help! Michael Crowley General Manager INFINITI Mike@infcc.com

Excellent service from Marvin and Kavir they accommodate

Excellent service from Marvin and Kavir they accommodate me with the process of buying my 2016 supercharger Range Rover it was a preowned car that I was looking for! My situation on financing the car was not easy but they facilitated the process for me! I’m recommending this dealer and their professional advice and service! Top 5 ⭐️! 👍!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to INFINITI of Coconut Creek. It's great to hear that Marvin and Kavir were able to assist you and that you had such a positive experience. Michael Crowley General Manager INFINITI Mike@infcc.com