Reviews
Pleasure a pleasure doing business with them.
Pleasure a pleasure doing business with them. The salesman was amazing. Awesome. I would always go back to him. I enjoyed buying a car with him. He made it easy, comfortable, and a pleasure to talk to.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the wonderful review. INFINITI of Coconut Creek is more than a dealership—we are your local partner for vehicle sales, service, finance, body shop, and parts. We look forward to continuing to serve you. Reach out to me directly anytime. Michael Crowley General Manager / Owner-Operator mike@infcc.com
Excellent Customer Service always.
Excellent Customer Service always. Mike Crowley and this dealership like Family to me. Iwould recommend this dealership always!!!!!!!! Very knowledgeable Employees always willing to answer any questions or concerns that I have at any time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are grateful for your review. INFINITI of Coconut Creek is here to support you with luxury car sales, expert service, finance, parts, and body shop repairs. As part of the local community, we are dedicated to being here whenever you need us. Please contact me personally for assistance. Michael Crowley General Manager / Owner-Operator mike@infcc.com
Never followed up with me I had to keep calling since it
Never followed up with me I had to keep calling since it took longer than estimated time it was suppose to be done with repair .
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your thoughtful feedback. INFINITI of Coconut Creek is proud to serve South Florida with world-class sales, certified service, genuine INFINITI parts, finance, and body shop repairs. Please contact me directly and I’ll personally make sure you’re taken care of. Michael Crowley General Manager / Owner-Operator mike@infcc.com
This dealership is awesome!
This dealership is awesome! They are honest and efficient. It's always clean and welcoming in the showroom with beautiful flower arrangements! This is my second purchase here with Ralph. He's everything you in a car salesman. He's knowledgeable and patient!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing INFINITI of Coconut Creek. We look forward to having you as one of our valued customers for many more years to come! Daniel Norris Customer Experience Manager Mike@infcc.com
Ralph Reichold was really so incredible to work with!
Ralph Reichold was really so incredible to work with! He was helpful, thorough and made us feel comfortable and confident with every step of the process! This is my second vehicle purchase from IOCC and won't be my last!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Here at INFINITI of Coconut Creek, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Michael Crowley General Manager INFINITI Mike@infcc.com
Marvin Sanders is very knowledgeable about cars.
Marvin Sanders is very knowledgeable about cars. . He told me all the information about the car I was looking into . He is very patient and took his time explaining all detail . I would recommend him to anyone if there were looking into buying a car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Michael Crowley General Manager INFINITI Mike@infcc.com
This is truly the most unprofessional dealership I have
This is truly the most unprofessional dealership I have ever experienced. From the service writer to sales and even the phone operator were all rude.. I am having several issues due to their negligence and incompetence. Michael Crowley the general manager won't even return my call or meet with me and MIICHAEL CROWLEY could care less about CORRECTING THEIR MISTAKE !
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback. We sincerely regret to hear that you didnt have a positive experience at our dealership. Could you please provide us with your contact information so we can thoroughly review your visit and address your concerns? Although we're disappointed to learn that we fell short of your expectations, were committed to rectifying the situation and preventing similar incidents from happening in the future. In the meantime, I'll take the initiative to find your information, communicate with my management team, and give you a call. Customer Experience Manager INFINITI of Coconut Creek Jeffrey Pool
I purchased a car from Infiniti and I have been
I purchased a car from Infiniti and I have been satisfied. They treat you fairly and professionally. I couldn't have been happier with my experience. They work very hard to say yes.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing INFINITI of Coconut Creek. We look forward to having you as one of our valued customers for many more years to come! Michael Crowley General Manager INFINITI Mike@infcc.com
Recently had my car serviced.
Recently had my car serviced. My service advisor Denni Ulloa was amazing. Explained everything and answered all my questions. Great experience!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Michael Crowley General Manager INFINITI Mike@infcc.com
Ralph the sales representative was super great!
Ralph the sales representative was super great! His experience in the business is top notch. I left satisfied with the purchase of my new Qx60. Thank you for your great customer service!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Michael Crowley General Manager INFINITI Mike@infcc.com