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INFINITI of Coconut Creek

(1,305 reviews)
Visit INFINITI of Coconut Creek
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–8:00pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–8:00pm 7:30am–5:00pm
Sunday 12:00pm–6:00pm Closed
2022 state dealer award
View 5 awards
2022 state dealer award 2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (954) 283-5456 (954) 283-5456
Used (954) 388-1589 (954) 388-1589
Service (888) 214-4193 (888) 214-4193

Reviews

(1,305 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Coconut Creek from DealerRater.

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The dealership was very clean and the staff was very...

The dealership was very clean and the staff was very friendly they were courteous and did everything they said they would do I would definitely recommend them to anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Nikkianderic14, thank you for your positive feedback. We appreciate your business with us and hope to be able to work with you again soon!

Salesman and GSM were friendly, knowledgeable and the...

Salesman and GSM were friendly, knowledgeable and the experience was overall a positive one! I will definitely tell my friends and go back for another vehicle when the time comes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you for your kind review and positive feedback about our team. It has been our pleasure to serve you and we can't thank you enough for your referral. Best!

Dealer response

Amilonas32, we're glad you had a great experience here! We hope that you're loving your new car and we look forward to seeing you again soon; we'll be here when you need us!

Will continue to buy from this dealershipGreat staff and...

Will continue to buy from this dealership Great staff and management team was good Easy in and out great deal on my trade Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for sharing your experience with us. We're honored to have you as a customer and look forward to seeing you again soon.

It was a great experience on purchasing a car at this...

It was a great experience on purchasing a car at this dealership everyone was really nice during the whole process .Thank you Infiniti of coconut creek team

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Nosborcity1, thank you for sharing your experience at our dealership. We're so happy you had a good experience and we wish you all the best with your new car!

Mike and his team always take excellent care of me. They...

Mike and his team always take excellent care of me. They go above and beyond with their amazing customer service. Thank you for the positive experience every time I visit your dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Mike, Thanks again for being a loyal service customer and writing this awesome review. I really appreciate you taking the time to share your feedback.

Excellent in all aspects. The service and sales team are...

Excellent in all aspects. The service and sales team are top notch. Employees go above and beyond to help and that is rare to find nowadays.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Mari, thank you for your kind words! We appreciate your compliments to our team and hope to be able to work together again soon!

Honestly, if you are looking for a car, new or used, you...

Honestly, if you are looking for a car, new or used, you MUST get in contact with someone at Infiniti Coconut Creek. I personally have bought my last 3 cars from Infiniti as well as other members of my family. And I refer every single person who mentions buying a car to Infiniti Coconut Creek I have never encountered an employee who wasnt smiling or happy to assist me. From service to sales to the person working the cafe, they never disappoint. I will continue to purchase and services my cars at this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I’m thrilled that you have loved your experiences with us! Thank you for the honest feedback and the referrals. We can't wait to see you again soon.

I bought my car here in 2015 and it was an incredibly...

I bought my car here in 2015 and it was an incredibly easy experience. Everyone there was very friendly and helpful the entire time. I have also used the service center multiple times for everything from routine maintenance to a major repair. They make it very easy to get work done to my car as they offer complimentary loaners so don't have to wait I can drop my car off and get back to my life. All in all I would definitely recommend this dealership for anything whether you need to buy a car or have your car repaired you can't go wrong here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Wow! I’m so blown away by your review. It made our day here at Infiniti of Coco Creek. Thank you for the high praise, we're always glad to help!

By far, the BEST Infiniti dealership to work with!...

By far, the BEST Infiniti dealership to work with! Everyone was so kind and helpful, especially Mike! Definitely go here for your next vehicle purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Karlyn, we are grateful that you took the time out to review Mike and our team. Your positive feedback is so valuable, thank you for your business and we hope to see you soon.

Great service and positive visit. I didnt feel pressured...

Great service and positive visit. I didnt feel pressured to make sudden decisions. I will continue to get all my services done here. Quick and efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

MJ, thank you for your positive feedback. It's great to hear that your service visit was a great one and we look forward to having you back again in the future!