Reviews
Waited 6 hours.
All of the sales personnel were very friendly and helpful, but were at the dealership for 6 hours waiting for the financial meeting. Would not go back due to this.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Gary’s very courteous ,very patient to answer all our...
Gary’s very courteous ,very patient to answer all our Questions, th is Toyota dealership has excellent service Gary’s very knowledgeable. & we love talking W: him
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service all the way around! Aldo listened to...
Excellent service all the way around! Aldo listened to what was important to us and provided many different options before finding the vehicle that worked out perfectly. Angel was very helpful and patient and explained the financial piece of the transaction very well. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Customer
Top notch service from Thomas! Great experience and excellent support throughout the buying process. Thomas exceeded my expectations and was a true professional and pleasure to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Too expensive and dealer wasnt clear on the total...
Too expensive and dealer wasnt clear on the total purchase price of the vehicle.. I am unhappy with the final total prize..it was a rip off
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi Nancy, my most sincere apologies on this matter your feedback is very important to us and we value your concern. Please reach out to me as soon as you possibly can so I can address this matter, we thank you for the opportunity to do business with us and we value you as a customer for life. You can reach out to me on my direct line at (562) 733-5201 or you can email me at ralpc@westcoasttoyotalb.com
Hi Nancy, my most sincere apologies on this matter your feedback is very important to us and we value your concern. Please reach out to me as soon as you possibly can so I can address this matter, we thank you for the opportunity to do business with us and we value you as a customer for life. You can reach out to me on my direct line at (562) 733-5201 or you can email me at ralphc@westcoasttoyotalb.com
Buying a car can always be a very stressful and hectic...
Buying a car can always be a very stressful and hectic but Gary made this experience one to remember. He took care of us like family and made sure we were comfortable every step of the way. We will forsure be recommending Gary and West Coast Toyota to all our friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent service
West Coast Toyota gave me great service. Jason was a really good salesman, he got me what I wanted. Shawn the sales manager was also very good, he worked with us to get us the deal we wanted. They both gave us excellent service. I will definitely come back for another car and refer my friends and family 👍
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
The sales man was always with a smile and very helpful. Everyone very friendly.I will recommend my family and friends to go there. Nice environment for kids.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good experience
They were pretty willing to negotiate, but it’s always best to know your information on the car you want to but. Good experience, and I’m happy with my car. Jorge was really nice as well
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had no problems at all trying to get a new car..But...
I had no problems at all trying to get a new car.. But the waiting time is to long. Erick and angel are the best.. Espesialmente por que hablan español
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car