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West Coast Toyota of Long Beach

(272 reviews)
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–9:00pm 7:00am–6:30pm
Tuesday 8:30am–9:00pm 7:00am–6:30pm
Wednesday 8:30am–9:00pm 7:00am–6:30pm
Thursday 8:30am–9:00pm 7:00am–6:30pm
Friday 8:30am–9:00pm 7:00am–6:30pm
Saturday 8:30am–9:00pm 7:00am–6:00pm
Sunday 8:30am–9:00pm Closed

Reviews

(272 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Coast Toyota of Long Beach from DealerRater.

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Good experience

They were pretty willing to negotiate, but it’s always best to know your information on the car you want to but. Good experience, and I’m happy with my car. Jorge was really nice as well

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had no problems at all trying to get a new car..But...

I had no problems at all trying to get a new car.. But the waiting time is to long. Erick and angel are the best.. Espesialmente por que hablan español

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best service in all of Southern California. It was an...

Best service in all of Southern California. It was an amazing process from the first step to the last. I was on a time crunch, and the sale went through quickly and the process was even quicker. Thank you Megan and the rest of the staff at West Coast Toyota!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Plan AHEAD!! Busy place, but great service!

My salesman was Jason Nguyen, he is AWESOME!! Most salesman are schedule-based, so be prepared to wait. Plan ahead, and know what you want

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was ok.

The sales team was great, but the wait time to sign and finalize the paperwork is what I dislike the most. Why does it take so xxxx long???

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent

I was helped by Rick they tried there best, to help me get a car. He was very helpful and was never pushy. He gave me all the details I needed and all the useful information. Excellent experience with this Toyota Dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Toyota Prius

Very good customer service. Very friendly staff at all levels. Thank you for making our purchase stress free. Daniel, Angel and Alex were very friendly and accommodating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Hassel Free

Let's just start with HASSEL FREE FRIENDLY INFORMATIVE HONEST PATIENT Everyone was to assist it answer any question or concern. That's means everything because from my experience you usually dread buying a car due to being pressured to add every package, buy - buy- buy. This was NEVER the case. Jason Nguyen was the Absolute Best. If you are looking for a car. Please trust me, WEST COAST TOYOTA will take care of you. If you do tell Jason "Keisha T" said Hello.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer services and frendly

Great customer services. They help you find the right car for you. Love this dealership thanks Francisco, Angel and Aldo for the help. I will defend come back again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fast and friendly

Easy to work with, give me the good price for trade in of my vehicle. Highly Recommend Jason , he is hard worker to help you out. Thanks

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.