Benson Ford

Everyone I spoke with was friendly and welcoming. Shane took the time to carefully listen to what I was looking for in a vehicle and how much I wanted to spend. He used this information to find the perfect truck for me.

April made my car purchase easy. She answered my questions and help me setup bluetooth, etc. with much patience. I would request her assistance if purchasing a new car.

Purchased a Nissan Altima from this dealership on March 8, 2019. Prue was excellent and patient during the whole process. The agent is not the problem. The problem lies with the dealership after the fact. I received an email on March 11 2019 from Sarah asking if there was anything they could have done better. The new vehicle came with only one key fob and I explained this to her and asked for the second fob or a replacement. Was told that this would be passed along to a manager and then nothing. On March 29, I sent another email as a follow up. Nothing. On May 14, I sent another follow up email. Nothing We had the A/C serviced because it was just not cooling properly. They found that the air filter was filthy, they showed it to me, and hadn't been changed during the dealerships "inspection". Not only that, there were leaves and acorns in the filter compartment We do not have trees with those types of leaves and acorns at our house. Today, I visited the dealership after 6 months of phone calls and emails only to be given the run around and was never called back. I spoke with Ryan bench and was told he could get me the key fob but might can discount the a/c. I said no, that it had been six months and I wanted it fixed. Of it wasn't to be fixed then I would start calling the local news and attorneys. He then told me to get out of his office. I feel mislead and ignored. I have never experienced such disregard and rudeness from people in the customer service realm. Whatever happened to "the customer is always right"? I will never do business with this dealership again.

They were so kind and helped me pick out what’s right for me I could take all the time in. The world and they still treated me right by far the best service I have ever had

Happy with my new car. The sales staff and the dealership work with my needs in getting me into my new car. Look forward to future service of my car at the dealership.

Great dealership works very hard to get you in what you want I recommend Benson Ford to anyone they take care of you at Benson Ford

Richard was great to work with and he explained the truck very well, I would purchase another vehicle from Benson Ford in the future. Thanks

Mr Dacus was very helpful and attentive. He made this process much less stressful than I was expecting and answered every question I had. I would recommend him, and Benson Ford, to anyone in the market for a new vehicle.

The salesman Cory did a great job. The only concerns was, did not do a good job of cleaning the car after having it an extra three days. Said they would detail it, but didn't. The vehicle had no floor mats or a second key fob.

We purchased a Transit Van from Chris Carter. Lisa Jo Swain was so helpful and kind when we called to inquire about the Van we found online. We decide to make the drive to the dealership because she was able to answer our questions. When we arrived the van we called about, was parked out front and ready for a test drive. Lisa Jo introduced us to Chris Carter, he was amazing to work with. Chris was honest, kind and made the car buying process painless. Chris went above and beyond to help us even after the purchase of our Van. We needed to use the van for a work trip immediately after we purchased. Chris came in the next day, on his “day off”, to insure we could get on the road! I can not say enough about all of the people we worked with at the dealership. I would recommend Benson and Chris Carter to friends and family. Our experience was a 10/10!