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Benson Ford

(561 reviews)
Visit Benson Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm Closed
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2023 state dealer award
View 4 awards
2023 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award
New (864) 507-4243 (864) 507-4243
Used (864) 507-4319 (864) 507-4319
Service (864) 507-4245 (864) 507-4245

Reviews

(561 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Benson Ford from DealerRater.

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Great Service

April was so awesome at finding me the truck of my dreams and getting my payments perfect. She stayed in contact with me and drew me in with her charm and professional attitude. She was determined to help me find this truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We appreciate your business and you being our customer. We are always here to help in both Sales and Service. Enjoy your new vehicle!

Great experience

I was very specific in what I was looking for in a car. I worked with Chris Carter. They did not have what I wanted on the lot, but instead of trying to sell me something else, he went to work to find a car that met my specs. He did find the car and I completed the deal yesterday. I am very pleased with his work and the friendly and courteous way he and all their people treated me throughout the process. I would recommend Benson to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We appreciate your business and you being our customer. We are always here to help in both Sales and Service. Enjoy your new vehicle!

Great Dealer Experience

Prue Dacus and Robert Peeples (Sales Manager) were very helpful in our recent car buying experience. Benson Ford has been our Ford dealer of choice since 2015. Convenient hours and location, and employees!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We appreciate your business and you being a loyal customer. We are always here to help in both Sales and Service. Enjoy your new vehicle!

Good service

Always the service people and the friendly help been good at Benson Ford when bring my car for service ..to make better decisions when purchase a new vehicle or trade

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review! We appreciate your customer loyalty. We are always here to help in both Sales and Service. Enjoy your new vehicle!

Excellent Customer Service!

The buying process was quick and easy and the sales associate that assisted me was very knowledgeable and helpful. I’ll definitely be sending friends and family to do business with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We appreciate your business and you being our customer. We are always here to help in both Sales and Service. Enjoy your new vehicle!

Great service great teamwork

Great dealership. Great service, They worked hard getting us a deal. April Seese greeted us on the lot with a smile, she helped us through the whole deal. Kory Holden lent a hand worked hard along side of April ensuring we got a terrific deal and great truck. Shane Henson went over everything about our 2019 Ranger so we knew everything about it. Andy Peeples did his magic and got us a great deal on financing. Great dealership, great service, terrific people. I would highly recommend Benson Ford. Ask for April she'll work nonstop to get you into your new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We appreciate your business and you being our customer. We are always here to help in both Sales and Service. Enjoy your new vehicle!

My 2019 F-150

Great customer service!!!! My salesman was awesome to deal with.... this is my new life time car buying location. I highly recommend Benson Ford Mercury. A++++++ in every way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We appreciate your business and you being our customer. We are always here to help in both Sales and Service. Enjoy your new vehicle!

The impossible was done!

Richard and Steven did the impossible! I have been to eight car dealerships before contacting Benson Ford. All other dealerships told me that I would need over $1,200 to $4,000 down to finance a car at an extremely high APR. In addition, all of the cars were over 120,000 miles! However, Richard and Steven were able to help me finance my 2017 Ford Focus with only $800, a lower APR, and with on 49,0000 miles on the vehicle. If you are turned down by other auto dealerships or believe that you are left with no option but to purchase from a buy here pay here car lot, I would recommend calling Steven and Richard before giving up! They can make the impossible possible! Trust me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We appreciate your business and you being our customer. We are always here to help in both Sales and Service. Enjoy your new vehicle!

Great experience

Richard was very helpful and knowledgeable about all the vehicles. He had a great attitude and I would definitely come back to see him again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your review! We appreciate your business and you being our customer. We are always here to help in both Sales and Service. Enjoy your new SUV!

Great buy!

Found my dream Jeep here! So glad they were able to approve my less than great credit rating too. Everyone was super nice and the process was very easy, would buy here again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for being our customer! We appreciate your business and you being our customer. We are always here to help in both Sales and Service. Enjoy your new Jeep!