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Troncalli Chrysler Dodge Jeep RAM

(2,234 reviews)
Visit Troncalli Chrysler Dodge Jeep RAM
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–7:00pm
Tuesday 8:30am–8:00pm 7:30am–7:00pm
Wednesday 8:30am–8:00pm 7:30am–7:00pm
Thursday 8:30am–8:00pm 7:30am–7:00pm
Friday 8:30am–8:00pm 7:30am–7:00pm
Saturday 8:30am–6:00pm 7:30am–6:00pm
Sunday Closed Closed
2022 state dealer award
View 26 awards
2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2017 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (888) 348-6580 (888) 348-6580
Used (678) 456-5910 (678) 456-5910
Service (678) 456-5351 (678) 456-5351

Reviews

(2,234 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Troncalli Chrysler Dodge Jeep RAM from DealerRater.

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Kash Was very helpful, knowledgeable, and friendly. James...

Kash Was very helpful, knowledgeable, and friendly. James is a bit rusty on his listening skills, but very friendly, and helpful as well. All in all an excellent experience. Would recommend!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate the 5-star recommendation and feedback, thank you!

I had a great experience with DC in buying my new Jeep. I...

I had a great experience with DC in buying my new Jeep. I was skeptical of going to Troncalli because we have had negative experiences there before, but they have really improved and the overall experience was good. It took the finance team a little too long to get to me for the financing aspect which is why I took one star off from Troncalli as a whole. I could not recommend DC more highly though. Glen in finance was also good to work with. I am just not sure hahah it took so long there. I waited almost an hour just to sign my paperwork. Otherwise, it was really good and I would go back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Courtney, thanks for taking the time to share your experience with us! Congrats on your new Jeep!

Excellent experience. Very knowledgeable and friendly....

Excellent experience. Very knowledgeable and friendly. Was listening to our needs. Demonstrated all details about the car. It was very easy to follow. Thank you for the great service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

I was very impressed with Troncalli Jeep. From the first...

I was very impressed with Troncalli Jeep. From the first contact everyone was professional and pleasant. Tyler Grant kept me up to date as to the progress of the build and Kammy was so helpful with the final paper work. I will definitely come back even though it is a 3 hour drive each way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the awesome review! We work hard to meet the expectations of our customers and provide memorable experiences. Congrats and enjoy!

I love Troncalli!!!This is my second vehicle I’ve...

I love Troncalli!!! This is my second vehicle I’ve purchased from Troncalli. I live in the area so it’s nice to come here

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to have been able to help you again find a vehicle! Thanks for the 5-stars and congrats.

Had a great experience with Mirtha and the Troncalli...

Had a great experience with Mirtha and the Troncalli team. Shopped around with different dealership. The service and attention they provided was welcoming. Mirtha answered the questions and was never once pushy. She explained the features of the 4xe and made the buying experience pleasurable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Eric! We are glad you had a great experience with Mirtha and our dealership. Thank you for writing this review!

Amazing dealership and the inventory meet all my needs....

Amazing dealership and the inventory meet all my needs. Great staff. They were nice and made me feel comfortable with my purchase. I recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Jaqazeus! We appreciate you taking the time to write this review on our dealership. We are glad you had a great experience with our staff.

First car buyer, so I took a while deciding what I wanted...

First car buyer, so I took a while deciding what I wanted to do. Tyler was very detailed about the car, and most importantly he was very patient helping me make a decision. We live in Acworth, so we drove all the way to Cumming because Troncalli has the best deals! Great team to work with, go see them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello! We appreciate you taking the time to write this review on our dealership. We are glad you had a great experience with Tyler. We hope to see you again!

Awesome service. Very professional from start to finish....

Awesome service. Very professional from start to finish. I had a great experience. Thanks Troncalli Chrysler Jeep Dodge Ram. Good job. Thanks Herbert Williams B

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review Herbert, we appreciate it! We look forward to seeing you again.

Consumer response

Thanks! God bless!

Tyler Grant is a gentleman super kind we told him what...

Tyler Grant is a gentleman super kind we told him what we wanted and he delivered awesome guy !! Will come back to you in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review about your experience with Tyler! We're happy to hear you found what you were looking for. Until next time, take care!