Reviews
Great buying experience. Tyler helped me get exactly what...
Great buying experience. Tyler helped me get exactly what I wanted and was very knowledgeable about the process. Kept me informed of the status of the process right up until I drove it home. Top notch.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your new vehicle, Kyler! We appreciate the awesome feedback and 5-star rating and hope we can be of assistance to you again. Have a great day!
I can't say enough great things about Troncalli they made...
I can't say enough great things about Troncalli they made the car buying experience as painless as possible. I definitely did not regret my decision to purchase my vehicle from them nor would I hesitate to do it again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congrats on your new vehicle! We appreciate the awesome feedback and 5-star rating and hope we can be of assistance to you again. Have a great day!
My lease was ending on April 7th so a month before, I...
My lease was ending on April 7th so a month before, I emailed Eric Brinkman who is a manager at Troncalli. In the email, I wrote that I have a lease drop off on April 7th and would 3 pm work and he said fine. On Monday, April 5, I confirmed the appt with him and he said he will be there. So I dropped off the car on April 7 and asked for Eric Brinkman. He basically said he was too busy and swamped and told me to wait and someone will help me. What's the purpose of having an appt in the first place. He knew I was going to be there at that time. After 20 minutes without anyone helping me, a manager by the name of Clifford Rudd asked if I was being helped and I said no. He asked me why I was at the dealership and I told him I had a lease dropoff. Well in less than 20 minutes, the paperwork was done and I was on my way. He was very helpful and I would recommend Clifford Rudd. After this experience, Troncalli gave me a bad taste in my mouth. I will give credit where credit is due and their service department and personnel have been first rate as is Clifford Rudd. Just this experience alone, I will not recommend Troncalli for new sales.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
From the moment I walked in, I was greeted with kindness...
From the moment I walked in, I was greeted with kindness by all. I was shown around and offered refreshments. Everyone was polite and professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are pleased to hear that you had an excellent experience with our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise.
DC & Kash made this experience so easy and stress free. I...
DC & Kash made this experience so easy and stress free. I would recommend them to anyone searching for a new vehicle. DC was knowledgeable & not over bearing. Kash was so friendly and open to answer any questions I had.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so pleased to hear you had an excellent experience with our team. Congrats on the vehicle and take care!
Buying a new vehicle can be stressful, but Tyler and Kash...
Buying a new vehicle can be stressful, but Tyler and Kash made our experience a breeze. They were both very professional and knowledgeable. Thank you both!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your new vehicle, Lori - our team strives to make it the best experience. Thanks for the wonderful feedback and enjoy your new ride!
Everything was extremely smooth and Tyler did a great job...
Everything was extremely smooth and Tyler did a great job explaining the vehicle, my options and the awesome features on my new wrangler! Two thumbs up and five stars for the entire team!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you taking the time to leave such a positive review, Alejandro! Congrats, and we hope we can be of assistance to you again someday.
Fantastic experience. GM Clifford and my sales person...
Fantastic experience. GM Clifford and my sales person Mirtha were more than helpful, responsive, and engaged. The overall process was so smooth. Easily one of the best dealership experiences i have ever had.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the lovely review and rating, Tom! We are pleased to hear you had a great experience during your visit and we appreciate the kind words.
It was a great experience dealing with clifford, Tyler...
It was a great experience dealing with clifford, Tyler and kash. I would recommend to anyone looking to purchase a truck to go to this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the 5-star recommendation of our dealership! We appreciate the awesome feedback and are pleased we could be of help. Have a great day!
Troncalli has a fantastic team. Mirtha, Kash, and Eric...
Troncalli has a fantastic team. Mirtha, Kash, and Eric got the deal done quickly and efficiently. I will be back when I am looking for my next vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are pleased to hear that you had an excellent experience with our team. Congrats on your purchase and we look forward to assisting you again someday. Take care!