Reviews
The service specialist I worked with was very nice, but I...
The service specialist I worked with was very nice, but I was in the waiting room for 2 hours for an oil change and tire rotation, and I had an appointment. Frustrating. Oh yeah, and I “might need to replace my rear brakes soon”. With 11,000 miles on the vehicle?? I won’t be going back there. Had a horrible buying experience here too. This place gives Ford a bad name. Really the worst car buying experience ever. They even charged me for a plate that I didn’t use and never refunded as promised. Go anywhere else. I have heard Sarasota is better.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, we are deeply disappointed by your experience at AutoNation Ford Bradenton. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (941) 275-1267 -- we hope to hear from you soon.
Moses was extremely helpful. He communicated thoroughly...
Moses was extremely helpful. He communicated thoroughly throughout the process. I was a little disappointed in the time it tool to do the repairs, but understand the times we are in.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Made an appointment to get my car fixed (Thursday). Was...
Made an appointment to get my car fixed (Thursday). Was told it would only take one day. No call from rep, so I called around 3pm to check status. Rep stated he needed to keep car extra day because parts didn’t come in. Received a call around 2 next day stating they were over booked and couldn’t get to it until Monday. Explained I needed my car. He said to pick up and drop off on Monday. Car wasn’t done until Tuesday. Needless to say, don’t believe the same day turnaround.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!
Great service and attention to detail they recommended...
Great service and attention to detail they recommended services to maintain my truck that makes sense and saved me money. Will be going back for sure
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
I went for my fist oil change and car maintenance....
I went for my fist oil change and car maintenance. Everyone was helpful, knowledgeable, and professional! Great place! I definitely recommend it to everyone! Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
the service personel were very generous to ,making sure i...
the service personel were very generous to ,making sure i was taken care of.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Worst service department EVER. They don't address all...
Worst service department EVER. They don't address all your issues nor do they communicate regarding the status of your vehicle. I will never again buy from, nor will I ever refer, this dealership.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (941) 275-1267 to discuss what we can do to help. Take care!
When I call or go in it has a family feel....
When I call or go in it has a family feel.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, your wonderful feedback and rating mean a lot to us. Don't hesitate to call us if you ever need anything. Be safe on the road!
We couldn’t be happier with our experience purchasing our...
We couldn’t be happier with our experience purchasing our 2020 F150 from Bradenton Ford. Our sales representative Luke was very helpful throughout the whole process. I highly recommend this dealership
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Take care!
They do a great job, they are friendly and accommodating ...
They do a great job, they are friendly and accommodating
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!