Reviews
Warranty service
I highly recommend Moses as your service advisor He is open and honest and he answered all the service questions and concerns on my Ford 350 Super Duty in a timely matter. I really appreciate his service. I would also thank Fred Hunter for putting Moses as our service advisor.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Janemarie, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Have a great day.
Maintenance Ford Fusion
Thanks to Raven for overseeing the recall issue for our Ford. Special thanks to Cassey for her attention to details on length of time for this recall repair. Her attention to that issue made down time much easier.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
autonation bradenton
everyone one was great and nice and friendly and i will be back again.when are the cookies coming back?
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Carolyn, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Oil change-tire rotation
We were very happy with the service and time of completion.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Robert, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
lane change indicator service
message on FordPass and dash of 2020 Expedition said to have Lange change indicator checked by authorized service. made appointment and took it in. Car wasn't finished for 2 days. We never received a call regarding delays until after we made 4 calls the second day without a call from the service dept. I can understand the delay, but not the failure to notify us. This and other issues are why I stopped taking my Shelby Mustang to another Ford dealer. I hope AutoNation isn't going to end up making this a habit.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Edward, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Smooth sailing
Went for recall. Picked it up. In and out both times
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Patrica, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
They were the best!
I purchased my car here and then took it here for my first service. They were wonderful! Ed got me the exact car I wanted at a great price, and Moses took great car of me when they serviced my car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Christine, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Bradenton! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
amorroni@msn.com
Needed tires. Prices were not competitive. They also would not replace the tire I had a screw in. They said it was too worn.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Alex, we appreciate you taking the time to leave us this feedback. We will be sure to pass along your comments to the team, as your satisfaction is of utmost importance and we are always looking for ways to improve. Drive safe, and we'll see you on the road.
Oil change
Good experience , service was great, and the people are friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are pleased to hear you had such a positive experience with us, Chuck! We always strive to provide personable and excellent customer service. Thank you for the review!
Went there twice in past two weeks. Neither visit did...
Went there twice in past two weeks. Neither visit did anyone come out and approach me . Finally on last visit I went inside showroom and asked for help. The guy walked with me to what I was very interested in but you could easily tell he wasn’t interested in spending another second with me . Between this dealership and Firkins in Bradenton I can’t determine who’s the worse I ever visited . So I’ll take my 5K down and 803 beacon elsewhere. Didn’t need to sell me . Not much work needed. I’ll walk before I beg for help , to hand you 50-60 K of my money.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi, thank you for bringing this matter to our attention. If you are willing, please call our General Manager at (941) 275-1267 for further assistance with moving forward. Thank you again for leaving your feedback, and we hope to hear from you in the future.