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Fritz in Fishers

(267 reviews)
Visit Fritz in Fishers
Sales hours: 9:00am to 6:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–6:00pm
Sunday Closed
(317) 348-2464 (317) 348-2464

Reviews

(267 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent Car Dealership

Mike Stiles and Fritz Kreutzinger were excellent people to work with. It is not everyday that the owner of the establishment takes the time to talk to you about your car buying needs. I was able to purchase a 2007 Nissan 350 Z from them and the price was what I wanted. I would recommend this dealership to anybody needing a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your kind words Bobby! Fritz always tries to take the time to meet as many customers as he can, which only aids to an individual's car-buying experience. Enjoy riding with the top down in your new 350-Z convertible before it gets too cold outside! Again, thank your very much for your business and your review.

Impressive!

I found exactly what I was looking for at Fritz in Fishers. They have great vehicles & take great care of their customers. I'm extremely pleased with my experience. I would highly recommend Dan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for your kind words Kim! We take pride in providing quality vehicles at affordable prices. Thanks for shooting a kind referral Dan's way, I know he appreciates it! We look forward to serving you again in the future.

Simple

I saw a car online one day, test drove it the next and bought it the following. They were very laid back and honest. The paperwork was simple and they beat my bank on the finance percentage rate. I drove away extremely satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Heather! That's awesome that you felt confident enough in not only the Audi that you bought, but our dealership experience that we provide that you bought your car the very next day! Simple paperwork is a huge positive that we take pride in providing. We do business with about 15 different lending institutions, which is probably why we were able to beat the interest rate your credit union provided. Awesome! Thanks again.

Just wanted to thank Dan for the great customer service!...

Just wanted to thank Dan for the great customer service! We drove 2hrs from home an found a great vehicle at a great price. Dan had the Yukon cleaned up and ready to go upon our arrival. Everything we discussed over the phone was accurate about the Yukon. I will always recommend Dan and Fritz to anyone looking for a great deal an a great car. From one car guy to another, thanks Dan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
4 people out of 4 found this review helpful.

Made freedom via a car purchase possible for me!!

It took a while, but John May, Henry K., and Fritz K. hung in there with me until they found something that would work. I gave them quite a challenge with my financial situation but they were the only ones in town that stuck it out!! More power to these little gems of small businesses. They have a great reputation with Better Business Bureau and around town. Fritz being in business for as long as he has shows their success. They treated me with great respect. From someone that just moved from the Seattle area, I'm glad to have found someone I could trust and will be doing car buying with them in the future.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the great review Brooke! We always strive to make all of our customers happy, regardless of financial situations. I am so glad that you had a great buying experience. We have been a quality dealer with the BBB for 30 years, and a member of the NIADA for just as long. Thanks again for a great review, and we look forward to doing business with you again in the future; sure sounds like you're willing to return to see us again!

Was great working with Julián! He made sure I was...

Was great working with Julián! He made sure I was happy with the buy and explained everything very well! He even helped me get my new car home! Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.

I will shop there again!

Looking for a used auto, had some less than enjoyable experiences with pushy sales personnel. Fritz in Fishers was just right! I knew they had been in business for awhile, felt comfortable looking and test driving which is not always the case for a female making the decision on her own. Henry and the finance manager were just the right combination of professionalism, answering many questions without any pressure. Would recommend this business and I will shop there again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind words Judy. Feeling comfortable with the sales and finance processes is very important. We here at Fritz in Fishers take pride in our professionalism, and love to provide a hassle-free experience.

Another blue Corolla

My old 2000 blue Corolla was getting a little long in the tooth. Still have it; still drive it, but it has 188K on it. Good enough for commuting but not the ideal long range driver. I'd toyed with the idea of buying brand new for the last couple years, looking at all the manufacturers' compacts. I wanted another car that gets the mileage the old 2000 gets. Honestly, the new cars can't match the 31/39 MPG I get in the old Corolla, unless I considered hybrids. Hyundai came oh-so-close, but I'm a Toyota fan when it comes to reliability and longevity, and I couldn't quite pull the trigger on an Elantra. So I set my sights on a used, newer version of Old Blue. I'd perused the papers, kept my eyes open driving by dealers, and scoured online ads. One car kept coming up in my search recently, a blue 2007 Corolla S. I wanted to keep the old Corolla, so living in Cincinnati I wondered how I'd handle the logistics of getting back from Fishers, IN. with two cars. I simply called one day to see if it was still available, and I spoke with Julian Salcedo. He told me it was indeed still there and I said I'd see about coming by. In the meantime I'd made an application with my credit union for a loan, and told them I'd look at it first. I think I surprised Julian when I just showed up that Saturday. He was friendly and took time to take care of me. I drove it a few miles, and came back ready to buy. I was happy with their advertised price, and advised the dealership of the financing I'd arranged. Bless 'em, they still tried to see if they could get a better deal. I like that. In the end the credit union won out, but I appreciate that they cared to try to better it. All that remained was to get the loan papers done. One visit to the credit union later, I had two checks: one for down payment, and another from the union for payment on the rest. I took a Megabus from Cincinnati to Indianapolis the next Saturday, and rode an IndyGo bus out to Castletown Square Mall, two exits south of Fishers on I-65. Intending to call a cab, I thought I'd try to call Fritz and see if someone was available to take a "test drive" and pick me up. Julian himself made the trip, and took me back to the dealer. Awesome service all around. No hassles, friendly people, and a darn fine selection of clean cars. I noticed a vibration when I'd taken the test drive out on the highway, and mentioned that I'd probably just replace the tires if they were suspect. To my surprise, the vibration was gone on my drive home after buying. Julian must have had his service guy take care of it. The tires looked fine, almost new, in fact. So that's something I don't need to worry about for now. The test drive, dealing with Julian, the bus rides to Indiana, and the satisfaction of knowing I should have a car that will last me- all are the things I'd do again in a heartbeat. Every town needs a Fritz. And a Julian.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Wow! Thanks for the great review Russ! This is awesome. We always strive to take care of our clients who come from out of state, and will provide transportation from Indianapolis to the dealership. Unfortunetly not every town has a Fritz - just beautiful Fishers (and we like it that way ;) ).

Easy purchase at Fritz in Fishers

I just bought a Honda CR-V from Fritz in Fishers. Henry made the purchase stress free and without any purchase pressure. I?d definitely recommend them to anyone. Paul C

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Paul thank you for your great review! Henry gets many compliments on how he makes the buying process stress-free for his clients. We pride ourselves on giving our clients as much information as they need to make an informed decision. Thanks again!

Car Purchase and Trade in

Convenient location, easy to deal with sales people, willing to help, not pushy. Overall good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Mike, Thank you for the kind words you mentioned about your experience with us! That truly means a lot. It's great that you mentioned our location; we have been in the same location in the Town of Fishers for over 30 years now! Thanks again!