Reviews
Search for a quality used car
Had a good experience with Henry but some difficulty in timely communication...Could not come to an agreement on pricing but otherwise no complaints. Convenient and nice selection...
- Customer service 4.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
We always strive to do our best on making our clients happy, especially with working on price. We try to price our vehicles are competitively as possible. Thank you for recommending our convenience factor and our selection of inventory!
buying process
I bought my prowler over the phone i'am a thousand miles away. we did all the paper work by mail everything went every well . the car is still in shipment and I hope it is as good as they say. I well be a very happy camper. thank you fritz
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Gene thank you very much for your review! I am sure that the anticipation of receiving your new Plymouth Prowler is killing you! That car is a truly unique classic. We sell many vehicles over the telephone to buyers all over the country! Thanks again!
I needed a new car and fritz was able to help me out. My...
I needed a new car and fritz was able to help me out. My old car was literally about to take a dive and they worked a special deal with me based on trust. This is the kind of dealership that truly cares and will help in any way possible. I cannot tell you how much I appreciate the fact that they were willing to work a special deal for me in regards to financing, they really made my day. I honestly don't know of any other car dealer that would have helped me out like fritz has done. It means a great deal Another great aspect of the fritz dealership is that they have very reasonable pricing. They are not out to get anyone or jack up their pricing to make a little extra money. Everything is very point blank and you know exactly what you are getting, and that's the honest truth of the matter. Thanks again Fritz, Mike
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dan was very courteous and accomodating in working with...
Dan was very courteous and accomodating in working with me to finalize the purchase of the Jeep Wrangler. I would purchase another car from Dan
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Customer Service
I was in the market to purchase a used Jeep Wrangler for my son. The experience from locating the Jeep on their web site, to talking with Dan on the telephone, to visiting and test driving, to the trade-in value of my Toyota Rav, to the final price was a great experience. Working with Dan Serritella was exceptional. I would recommend Fritz to anybody interested in purchasing a quality used automobile. Be sure to ask for Dan!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your great review! We appreciate your detail regarding how well we did with our sales process. That truly means a lot! We thank you for your business!
GREAT customer service
Just recently bought a car from Fritz. They gave exceptional service. Fritz owner personally greated me and was very pleasant. Henry provided great customer service and was still professional and laid back. So far I am very happy with the car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Glad we could make it a good experience! Thank you
The best salesman ever.
My hats off to Allan, Knowledgeable Observant Energetic, Honest, Likeable, Entertaining, Reliale. He made buying a car an enjoyable experience.We got a very good deal and a very good car,thanks to Al Koehler.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Frank! Happy to hear we could have a good experience for you!
I had been looking around for a good priced used vehicle...
I had been looking around for a good priced used vehicle and found one in great condition at fritz! Not only was Dan really friendly and provided great customer service but I was able to get a car within my budget for having low credit. I would definately recommend buying from fritz!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fantastic Fritz in Fishers!!
We just purchased a 2006 Toyota Sienna XLE Limited from Fritz in Fishers, IN. From the moment I saw all of the positive reviews online and spoke to their friendly staff, I knew that I had found the right place to shop for our new van. Julian (among others) guided us through the process of shopping long distance. We had many questions since we were shopping online and they were extremely helpful in answering all of them. THANK YOU for the wonderful product you represent and the integrity by which you operate. We will be referring friends and family to your business.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fantastic Fritz in Fishers, IN !!
It isn't easy shopping for a big investment online, such as a car. From the moment I called Fritz in Fishers and was greeted by their friendly and informed staff, I knew I'd called the right place. They took the mystery out of shopping long distance for a car. I just purchased a 2006 Toyota Sienna XLE Limited and we love it! Julian (among others) were extremely helpful in the buying process and we appreciate their efforts in making the transaction go so smoothly. Fritz in Fishers represents high quality and integrity in every way and that's was made them fantastic for us. I recommend them to anyone in the market for a pre-owned vehicle. Thank You!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your excellent review! Taking the "mystery" as you say, out of shopping for a vehicle, is extremely important. We strive to give the consumer as much information as needed to make an informed decision. We always do our best to make the buying process a smooth transaction. We definitely hope that you will choose Fritz in Fishers again for your next vehicle purchase!