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Jim Ellis Mazda of Marietta

(2,647 reviews)
Sales hours: 7:30am to 7:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 7:30am–7:00pm 7:30am–7:00pm
Tuesday 7:30am–7:00pm 7:30am–7:00pm
Wednesday 7:30am–7:00pm 7:30am–7:00pm
Thursday 7:30am–7:00pm 7:30am–7:00pm
Friday 7:30am–7:00pm 7:30am–7:00pm
Saturday 7:30am–7:00pm 7:30am–7:00pm
Sunday Closed Closed
2025 state dealer award
View 7 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (833) 296-5916 (833) 296-5916
Used (833) 649-3825 (833) 649-3825
Service (833) 649-3814 (833) 649-3814

Reviews

(2,647 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Ellis Mazda of Marietta from DealerRater.

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Although we had challenges with the business manger,

Although we had challenges with the business manger, Derrick kept our business and was attentive to our needs.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hello, thank you for sharing your experience with us, Please let us know if there is ever anything else we can do for you! Safe travels!

Did my research and went in - in and out of the

Did my research and went in - in and out of the dealership in under 2 hours. Everyone was friendly and supportive to our needs. Derrick Wynn and Rhyan Johnson took care of the process - both of them were fantastic. Derrick Wynn in particular was very helpful, transparent and made the process much easier.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

Mike Fresquez was amazing in helping me purchase my

Mike Fresquez was amazing in helping me purchase my Mazda! Made the process so smooth and answered every question I had. He made my first car buying experience the best! Will recommend him and Jim Ellis Mazda to all my friends and family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

Everyone I encountered was very knowledgeable.

Everyone I encountered was very knowledgeable. The showroom has a very nice atmosphere. The entire experience was very positive and I would definitely recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

It's a pleasure returning to this dealership!

It's a pleasure returning to this dealership! From the moment I walked in, I was met with a team, from the welcoming staff to the knowledgeable finance and sales personnel, who made the experience truly exceptional. The dealership itself is impressive, offering a comfortable and well-appointed environment. And the vehicles? Stunning, especially the hybrid models that caught my eye. My heartfelt appreciation goes to Katia G. From our very first interaction, she demonstrated an incredible ability to understand exactly what I was looking for. Her guidance and support were invaluable in navigating the options and ultimately finding the perfect deal for me

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hello Aldo, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Sagar is efficient and patient with my problems.

Sagar is efficient and patient with my problems. Perfect experience! And he let me have less anxiety and stress about buying new car.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, thank you for your kind words and congratulations on your new vehicle! At Jim Ellis Mazda Marietta, we value our customers, and we look forward to seeing you on your next visit. Take care!

The entire staff was friendly and professional, making

The entire staff was friendly and professional, making sure we felt at ease throughout our visit. We worked with Derrick Wynn, who was patient, informative, and didn’t rush us at all. He helped us test drive several cars and made sure we understood each part of the process. He was committed to finding a vehicle that matched what we were looking for. The financing team also did a great job explaining the different payment plans and helping us choose the best option.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Bruno, thank you for sharing your experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

Had an amazing experience at Jim Ellis Mazda.

Had an amazing experience at Jim Ellis Mazda. Devin was prompt, helpful, patient and respectful. Would 100% recommend

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

Good customer service made for a pleasant car buying

Good customer service made for a pleasant car buying experience. Would highly recommend working with Anjanie

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Dexter, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

I really like the friendliness and customer service that

I really like the friendliness and customer service that Mr. Jarrett gives. He present himself very professional on the job and takes care his customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Mazda Marietta. Please let us know if there is ever anything else we can do for you! Safe travels!