Reviews
Amazing experience from arrival to when I drove the car
Amazing experience from arrival to when I drove the car off the lot. AJ is outstanding!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!
Sales is great - that's the part where the dealership
Sales is great - that's the part where the dealership gets your money. Anything after that is whatever is cheapest and easiest for THEM, not for you. They wanted to sell me a grossly over-priced 5-year tire and wheel warranty which I immediately declined. Then they dropped the price by HALF and promised me that any wheel scuffs would simply result in a replacement wheel (no cosmetic repairs taking days to complete). The first time I went to use that warranty, as expected (too good to be true), they had lied. They wanted my car left with them for several days so that an outside contractor can come at his convenience to cosmetically touch-up my curb-rashed wheel. I asked for a refund on the bogus warranty and they were DESPERATE to talk me into keeping the warranty. No way - I can't be without my car for days because of a scuffed wheel. Jim Ellis knows that which is why they're eager to take your money and then jerk you around on delivering what was promised.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
This dealership was by far the most cooperative and
This dealership was by far the most cooperative and family like experience I’ve had as a first time buyer shopping around they made me feel comfortable and welcomed! The salesmen Josh , Marion & Bruno were very nice and did everything I n their power to get me in the car I wanted. And my finance manager Rhyan made sure he got me in a budget and credit friendly deal! Also they did everything in their power to make sure my used vehicle was in tip top condition before leaving the dealership. From oil changed to tires I couldn’t be more pleased with my experience and my car. I could write an essay about how enjoyable the experience was for me. I likely won’t get a car anywhere else as long as I’m in Georgia.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!
The customer service from this dealership was
The customer service from this dealership was outstanding. Every question i asked was answered and I recieed mutiple contact cards if I needed anything
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Shantigo, That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks for your business! Take care!
We had the pleasure of dealing with Joshua Kisters, very
We had the pleasure of dealing with Joshua Kisters, very personable and knowledgeable of all things Mazda! If you’re in the market for a vehicle, look no further. He knows his product and can answer any question you may have. It’s peace of mind when you can trust someone and feel comfortable that you’re making the best decision.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!
Easy online transaction.
Easy online transaction. Fair trade. Easy, peasy from beginning to end. Friendly, knowledgeable, courteous,salesperson
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for sharing your experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!
The staff was very helpful and personable.
The staff was very helpful and personable. The only critique was that the process was rather lengthy.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, we truly appreciate your honest feedback. Please reach out to us at (888) 445-8534 so we may identify ways to improve your experience.
Great experience Sagar was really good everyone was great
Great experience Sagar was really good everyone was great friendly clean place love my new 2025 miata
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jim, thank you for writing this fantastic review and giving our dealership such a high star rating! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!
The best dealership I have ever been to and have
The best dealership I have ever been to and have recommended Anjanie and the dealership to friends and will continue to do so.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great people to work with!
Great people to work with! Super helpful, answered questions, and were efficient to get everything done. 10/10
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you! Safe travels!