Jim Ellis Mazda of Marietta

Sales is great - that's the part where the dealership gets your money. Anything after that is whatever is cheapest and easiest for THEM, not for you. They wanted to sell me a grossly over-priced 5-year tire and wheel warranty which I immediately declined. Then they dropped the price by HALF and promised me that any wheel scuffs would simply result in a replacement wheel (no cosmetic repairs taking days to complete). The first time I went to use that warranty, as expected (too good to be true), they had lied. They wanted my car left with them for several days so that an outside contractor can come at his convenience to cosmetically touch-up my curb-rashed wheel. I asked for a refund on the bogus warranty and they were DESPERATE to talk me into keeping the warranty. No way - I can't be without my car for days because of a scuffed wheel. Jim Ellis knows that which is why they're eager to take your money and then jerk you around on delivering what was promised.

This dealership was by far the most cooperative and family like experience I’ve had as a first time buyer shopping around they made me feel comfortable and welcomed! The salesmen Josh , Marion & Bruno were very nice and did everything I n their power to get me in the car I wanted. And my finance manager Rhyan made sure he got me in a budget and credit friendly deal! Also they did everything in their power to make sure my used vehicle was in tip top condition before leaving the dealership. From oil changed to tires I couldn’t be more pleased with my experience and my car. I could write an essay about how enjoyable the experience was for me. I likely won’t get a car anywhere else as long as I’m in Georgia.

The customer service from this dealership was outstanding. Every question i asked was answered and I recieed mutiple contact cards if I needed anything

We had the pleasure of dealing with Joshua Kisters, very personable and knowledgeable of all things Mazda! If you’re in the market for a vehicle, look no further. He knows his product and can answer any question you may have. It’s peace of mind when you can trust someone and feel comfortable that you’re making the best decision.

Easy online transaction. Fair trade. Easy, peasy from beginning to end. Friendly, knowledgeable, courteous,salesperson

The staff was very helpful and personable. The only critique was that the process was rather lengthy.

Great experience Sagar was really good everyone was great friendly clean place love my new 2025 miata

Great people to work with! Super helpful, answered questions, and were efficient to get everything done. 10/10

Anjanie is an excellent representative for Jim Ellis Mazda. She is professional, knowledgeable, a great communicator, and has a wonderful, upbeat, positive personality. I thoroughly enjoyed working with her from start to finish. She is highly recommended and does outstanding work.

Streamlined experience. Highly recommend this dealership for your future purchases. Thanks Guys. First class experience