Reviews
Excellent experience
From the first phone call to pulling out of the lot, it was an excellent experience. Wonderful customer service and hospitality. A top notch company.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience!
Great car, great people, great experience and great Dealership! Jeremy and Wesley are very honest and helpful. They will help you make the correct decision and you will be happy with your purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
WASTE VISIT AFTER LIKE 3 OTHER PLACES
I drove 49 minutes to this dealership to test drive their 2010 E350 that was price at $15,995. when I arrived at the dealership, guy name Wesley wouldn't even look at me. He wasn't trying to talk about the car, instead he ask me for credit score before test drive, proof of insurance before test drive.....and more xxxx that has nothing to test driving a car I drove forty plus minutes to test drive. then I realized the idiot was being racist. Well Wesley, xxxx you and your racist way. And thank you for not making me buy that piece of xxxx....."GO LISTEN TO THE ENGINE IF YOU DOUBT ME, PAY ATTENTION TO THE HOOD WHEN IT POP" and NO SIR WESLEY i'm not bitter just wanna inform like me. Black with dreadlock, young and doesn't look like the type that has good credit. you know MR. WESLEY people like that. And you the General Manager; imagine that!!! "OH BY THE WAY MR. WESLEY, MY SCORE REALLY GOOD. HOWEVER, THAT'S SOMETHING YOU WOULDN'T KNOW....xxxxxxx!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Rare Mercedes E-350 wagon
After searching nationwide for a replacement for my 2003 MB E320 wagon I saw a 2014 on autotrader locally at iAutohaus. I e-mailed them for an appointment to see and received a prompt response. Went in the next day and met with Jeremy who showed us the car, He answered all my questions and was very knowledgeable. We went on a test drive and then he left us with the car, checking back occasionally to answer any questions we might have. We also met with Wesley who gave us a thorough run down on the car. During all this time we never felt pressure of any kind to buy. After we made the decision to purchase the car the process was quick and professional. This is a family run business and when you leave with your new car you feel like part of the family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Incredible Purchasing Experience!
I cannot say enough about the outstanding professionalism I experienced with Jeremy and the iAutohaus team. From start to finish, communication was timely, accurate and informative. I purchased a Mercedes Benz E350 Coupe and could not be happier with my decision. iAutohause, is definitely one of the best dealerships in the country, without a doubt. Ken Dias, Jr.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
WONDERFUL EXPERIENCE!!
We had a wonderful experience at IAutohaus! Chris, Jeremy, Wesley and everyone there are AWESOME! The process was NO PRESSURE, quick, easy and we LOVE our new Mercedes GLK!!! Thank you, thank you IAutohaus!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
BMW x 3
Ecellent service. Jeremy was knowledgeable and friendly. Clean, beautiful vehicle.made a decision quickly and without pressure. Thrilled with our purchase. Will tell our friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great dealership
I just bought my Mercedes CLA 250 at iAUTOHAUS and I'm loving it. Jeremy Dunaev was the representative that made this process such a pleasure. If you are looking for a great quality European vehicle this is your place. Wow the inventory is just beautiful and over the top. Jeremy I just want to thank you again for all your help. You made this process so quick and painless, you ROCK !!! thank you again. I highly recommend IAUTOHAUS to anyone, I would give them 10 stars if I could.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing Customer Service and Top Notch Vehicles
I have owned many cars and have visited many dealerships in the Phoenix area. This is, without a doubt, the best place in AZ to find a beautiful, top quality luxury vehicle at a reasonable price.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience. These guys are top notch!
Very professional group to work with. They were very fair on their offer for my trade in. Easy and very satisfying experience. I would and will recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase