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Palmer Dodge Chrysler Jeep RAM

(7,806 reviews)
Visit Palmer Dodge Chrysler Jeep RAM
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–8:00pm 8:00am–2:00pm
Sunday Closed Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2022 consumer dealer award
New (678) 268-6156 (678) 268-6156
Used (678) 268-6187 (678) 268-6187
Service (888) 508-9708 (888) 508-9708

Reviews

(7,806 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Palmer Dodge Chrysler Jeep RAM from DealerRater.

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My first JEEP

Very helpful and communicative and responsive. Was making a decision on which car I wanted over a week span and they made sure to answer all of my questions and give me details on the vehicle I wanted. Griffin was the best salesman I have ever worked with. Very genuine

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear Griffin was able to exceed your expectations and provide you with an outstanding car-buying experience! We hope you enjoy your new ride!

Very good experience the service was courteous professional

Very good experience service scribe price real good people was very courteous I would recommend to my friends Mets and the two more falls last month

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the wonderful review! We hope to see you again!

Maintenance

Great service! Neil was very informative and everyone worked hard and got the work completed very quick. I will definitely be back. I would really like to say Thank you to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate this wonderful rating! Please let us know if we can ever be of further assistance!

Amazing

Tony White was impressive. Straightforward and honest. Worked with me to secure the deal and then took the time to follow up and ensure all my needs were taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

That's what we like to hear! Thanks so much for taking the time to share this note with us! We look forward to seeing you again next time.

Dealer review

Dealer review , came back into town on a long road trip from Tucson to Sandy Springs Georgia. When I got in the Sandy Springs my engine light came on so the following day I went over to Palmer Dodge talk to Neil .Neil took a look at it said he couldn’t get me in right away but to come back on Thursday and he would fit me in first thing in the morning. Found out that the thermostat was bad .after . Neil got on the phone with my extended warranty. He kept me up-to-date during The repair. I went in there about 830 and I left at 11:40 in the morning. Everyone at the dealership was very friendly and they went out of out of There way for me and I dearly appreciate that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your five-star experience here at Palmer Dodge Chrysler Jeep Ram! We're happy to hear your service went well. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Night Drop Oil Change

Very convenient night drop oil change. The car was ready before the time I needed it by. I’ll definitely do this again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for taking the time to share your experience with us. We're so pleased to hear we were able to get you in and out of the shop in a timely manner. We look forward to seeing you again next time.

Excellent customer service

No pressure, no haggling honest approach. It was a pleasant experience throughout the entire process. The best car buying experience that we’ve ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're thrilled to hear we were able to exceed your expectations by providing you with the superior customer service you deserve. Please don't hesitate to reach out if we can ever be of further assistance.

Palmer - Where to buy your Jeep Unlimited

Excellent! Salesperson (Brandon) was knowledgeable and professional. The Service\Warranty sales (Eric Palmer) was equally professional. Without a doubt, this dealership has the best selection of Jeep Unlimited Rubicons. While they selection was huge, they did not initially have the Jeep with all the features and/or in the color I wanted...So they went out and brought one in. Price was very good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for giving us such high marks! It is always a pleasure to help our valued guests get into the vehicle of their dreams! Congratulations on your brand new Jeep Unlimited Rubicon!

"Service Above and Beyond Expected"

This was my first trip to this service center. Thomas Pappas welcomed me with a smile, guided me through the service process, which included updating software and a complete maintenance check with oil change. When all was completed, he came to the waiting room personally to tell me my car was ready. Not only was the service great, the pricing was reasonable, and I trusted them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for allowing us the opportunity to service your vehicle! We look forward to seeing you again next time.

Very proffessional service and very timely!

Dawn Bresko is a very personable and very professional representative of your organization. She followed through diligently to make sure my problem was taken care of in a very timely fashion.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking a few moments to share your experience with us! We're so pleased to hear Dawn was able to provide you with such outstanding service. We'll be sure to let her know she is doing a superb job!