Reviews
Great Service!
My wife works around the corner from the dealership, they got her a ride to work after dropping off the vehicle and dropped it off to her at work when it was finished. Went above and beyond.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our team is dedicated to providing all our valued customers with outstanding service, and we're so glad to hear that goal was met. Please don't hesitate to reach out if there is anything else we can assist you with.
Quality service.
Courteous and knowledgeable staff. Good communication throughout. Luis did a great job. Highly recommended. If you're in the Roswell area Palmer is the place for you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for giving us such high marks! We're are always hard at work to provide our guests with superior service, and we appreciate the kind words! Please don't hesitate to reach out if there is anything else we can assist you with.
Great service!
Great service! Thank you Palmer Dodge! I appreciate everything you do from service to purchasing a new vehicle. Y’all are great! Thank you Hiram for great service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wow, thank you! This review made our day! Please don't hesitate to reach out if there is anything else we can assist you with.
Not good work
Took a month to fix my transmission. I had to pay for the month long rental car that was over $1000.00 Paied to get my oil change and they did not have air pressure filled, I had to fill it myself After they had it for a month the car was dirty and had orange residue on the back left, they did not have the courtesy to clean it. Wish I had gone to another dealer
- Customer service 3.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for bringing this situation to our notice. We'd like to offer our sincerest apologies for any inconvenience we may have caused you. Providing excellent customer service is one of the pillars of our business, and we take your concerns very seriously. If you can give us another chance, we would like to work with you to make this right. Sincerely, Jody Cruce, VP, 770-410-1111
Fast service and good communication
Neil was friendly, knowledgeable, and accurate. Great communication and an on time delivery. Loaner car was perfect as well. Text updates are great. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking the time to leave us this note. We love knowing our customers are enjoying their experience with us. We hope to see you again next time.
Another great experience
This was our 3rd car purchase from Palmer Dodge Chrysler Jeep Ram in the last 4 years. Our experience in dealing with Kory Walker (our salesperson), Dustin Perry (Sales Manager) and DJ Wilks (Finance) could not have been better. They gave me an incredible deal on my new 2020 Ram truck, even after the steep “employee pricing discount and were more than fair on my trade-in. It’s “professionals like them that keep us coming back time and again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Woah! Thank you so much for your continued support! Our entire team works hard to provide superior service and we're glad to hear you experienced that during your visit! Congratulations on your new 2020 Ram truck!
Good experience
Good service and was able to make a deal pretty fast. I would recommend this dealership to others and I liked doing business with them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for the awesome recommendation! We truly appreciate your business.
Great service
Helpful staff, very knowledgeable and I felt like I was listened to. Very important in a service department. Top marks to Roberto and Thomas was very helpful as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank so much for the kind words! Your comments keep us motivated and working hard for all our valued guests!
Great service!!
Salesman Tony White was fantastic! Did not push me to make purchase . Walked me thru the purchase and made it pleasurable to deal with. Will be back in the future for any other purchases.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're incredibly grateful you took the time to share this note with us! We're delighted to hear Tony was able to provide you with an outstanding car-buying experience! Please don't hesitate to reach out if we can ever be of further assistance.
The salesman Bob is fantastic
It was the easiest buying experience ever . I was there for a total of one hour . From picking it out to paperwork, to Finance and then clean up . It was a fantastic easy Purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new ride! We're thrilled to hear our team was able to provide you with an easy-going car-buying experience! Please don't hesitate to reach out if there is anything else we can assist you with!