Reviews
Great service fast made sure we were help made the
Great service fast made sure we were help made the process super easy and fast
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for choosing Interstate Ford! Please let us know if we can be of any more assistance. Nick Velasquez General Sales Manager 303-833-6700 nickv@i25ford.com
Easy to schedule.
Easy to schedule. Fast and friendly service. The mechanic drove my vehicle very respectfully. Nice waiting room.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Interstate Ford. We appreciate your business and hope to see you again soon! Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com
Contact me for a recall only to find out you don’t have
Contact me for a recall only to find out you don’t have the parts and have a service manager say ‘sorry for the inconvenience what do you want, gas money’
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I apologized for the inconvenience this caused you. I offered to fill your gas up for this inconvenience and even delivered your vehicle back to your home. I explained that the recall had changed and Ford was not allowing us any more parts and that in order to get the parts we have to take a picture of our repair order and your vin number and miles in order to receive the parts. I apologized over and over again that your appointment was messed up and tried my best to make up for it.
Good dealership, they had what I wanted and at a good
Good dealership, they had what I wanted and at a good price. The stag was great to work with made for a easy buying experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Interstate Ford! Nick Velasquez General Sales Manager 303-833-6700 nickv@i25ford.com
My F-150 was in the shop for two weeks for major
My F-150 was in the shop for two weeks for major transmission and engine work. Allen kept me informed throughout the entire process. Without my having to ask the dealership offered to provide me with a new rental until my truck was completed. The entire experience could not have been handled better.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Interstate Ford, we look forward to having you as a valued customer for many years to come! Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com
We worked with Daniel and it was a very easy process.
We worked with Daniel and it was a very easy process. We knew what we wanted in a truck and he was patient in answering our questions and the whole process was much quicker than any other car dealership we went to. There was no pushing, just good customer service. 5 stars all around!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Interstate Ford. Nick Velasquez General Sales Manager 303-833-6700 nickv@i25ford.com
The service work was done on time and the service team
The service work was done on time and the service team was courteous and professional. A recall was even completed in addition to the service I expected. The one complaint I would have is regarding my Interstate reward points. I purchased the Expedition at Interstate in 2020 and got enrolled in your points program. I have saved up points to use for savings on my service there. There seems to be very little knowledge as to the points program. I was told it was discontinued 2-3 years ago, however I earned points as recently as September 2024. Art did take $25 off my service, but I had enough points in my account for $150 off a service visit.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Interstate Ford, we look forward to having you as a valued customer for many years to come! Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com
Excellent customer service.
Excellent customer service. A service department that really cares about the customer! Highly recommend for sales and service!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Interstate Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com
They are very supportive and helpful.
They are very supportive and helpful. They say what they’re going to do and stand by it
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Interstate Ford. We appreciate your business and hope to see you again soon! Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com
Tyler was absolutely amazing, he went above and beyond
Tyler was absolutely amazing, he went above and beyond what was expected the entire process. I would recommend him to anyone looking for a car, as well as Mike the finance manager. I'm so grateful to have found interstate Ford for my car purchase. :)
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Here at Interstate Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Nick Velasquez General Sales Manager 303-833-6700 nickv@i25ford.com