Reviews

Average Ratings

4.8
636 lifetime reviews. Includes reviews of Acura Carland from DealerRater.com
  • Exceptional Dealer

    Everything about my experience in buying my RDX was positive, from the email response to my online inquiry to my visit to my phone calls to my pur...


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    Everything about my experience in buying my RDX was positive, from the email response to my online inquiry to my visit to my phone calls to my purchasing experience. Acura Carland had the best selection in town, both new and used. I looked at both new and used, ultimately buying a new car. My salesperson, Hugh Kronitz, was extremely professional and helpful in every respect. The buying process was smooth and reasonably fast. Then, after my purchase, I was surprised with a training session from Gian on every component on my car, from the trunk to the GPS. I never felt rushed; he even let me program in my favorite telephone number for voice command. I would highly recommend this dealer if you are considering an Acura.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • I recommend
    September 20, 2017

    I had a nice experience and appreciate Hope and Shannon working with me to find the right car for me . The customer service was awesome. Great ...


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    I had a nice experience and appreciate Hope and Shannon working with me to find the right car for me . The customer service was awesome. Great staff !!

    Does recommend this dealer

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  • Professional and respectful of your time
    September 14, 2017

    Our salesperson, Hope, was well prepared for our visit, and really knew his product, taking time to fully demonstrate our cars capabilities and it...


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    Our salesperson, Hope, was well prepared for our visit, and really knew his product, taking time to fully demonstrate our cars capabilities and it's complex computer technology interface. If you looking for an Acura, highly recommend this dealer and Hope Atlassi as your sales rep.

    Does recommend this dealer

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  • Professional Sales People

    Went in to view a used BMW and the salesman was very personable, showed me the vehicle and I was able to get a good impression of the car. The sal...


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    Went in to view a used BMW and the salesman was very personable, showed me the vehicle and I was able to get a good impression of the car. The salesman was very friendly and professional and was not a hard-sell person and I left with contacts for following through if I needed. I would return to this dealership if I wanted to pursue buying. Recommend this dealership as a professional place to do business.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Pre-Certified Acura TLX
    August 27, 2017

    This was our second Acura purchase from Acura Carland. Very friendly staff & great customer service! The salesman was very knowledgeable about the...


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    This was our second Acura purchase from Acura Carland. Very friendly staff & great customer service! The salesman was very knowledgeable about the operation of the vehicle. The sales manger made sure we were happy with car before we signed the paperwork.

    Does recommend this dealer

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  • 2017 MDX Tech AWD
    August 26, 2017

    I've been to several Acura dealerships in the area and Carland is a good place to visit. Ask for Hope Atlassi. Very knowledgeable about the inven...


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    I've been to several Acura dealerships in the area and Carland is a good place to visit. Ask for Hope Atlassi. Very knowledgeable about the inventory on hand, very friendly and follows up with any questions. This was my second purchase in about 5 years.

    Does recommend this dealer

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  • Great experience
    August 22, 2017

    I will definitely buy another car from here. I also hope I don't have to replace my battery & Brakes after the purchase. Thank you


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    I will definitely buy another car from here. I also hope I don't have to replace my battery & Brakes after the purchase. Thank you

    Does recommend this dealer

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  • Acura Carland is like family thanks to Omid "Hope" Atlassi!
    August 21, 2017

    My car buying experience with Acura Carland was the best ever! I usually dread going to to a car dealership but Acura Carland changed my perceptio...


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    My car buying experience with Acura Carland was the best ever! I usually dread going to to a car dealership but Acura Carland changed my perception all together! Omid became like my extended family in a five day time frame! The service all around was phenomenal starting with my inquiry on a MDX online. Melissa emailed back immediately and after a few email exchanges I was headed over to Carland and the MDX and Omid were ready / waiting for me! Omid made me feel at ease and was very knowledgeable of the CPO stock and even got me out of my comfort zone by talking me into backing into a parking space - of course the MDX camera helped :-) Omid was available via text even when he wasn't working to answer any questions that I had. Even though the vehicle I wanted sold, Omid went above and beyond by finding alternative vehicles. It was impossible for my husband to be at the car dealersip at the same time as me and once again Omid made the impossible happen!. The entire experience is a A++ We are excited about our purchase and look forward to being part of the Acrua Carland family!

    Does recommend this dealer

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  • Great Experience
    August 20, 2017

    Had a very easy and pleasurable experience shopping at Carland. I would recommend visiting before you decide on purchase if anywhere else! Great T...


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    Had a very easy and pleasurable experience shopping at Carland. I would recommend visiting before you decide on purchase if anywhere else! Great Team and great knowledge of product and inventory!

    Does recommend this dealer

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  • Third Time's a Charm
    August 19, 2017

    My first two experiences at Acura Carland lead me to calling the GM. After speaking with Robert, I gave them a third chance and I'm glad I did! Le...


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    My first two experiences at Acura Carland lead me to calling the GM. After speaking with Robert, I gave them a third chance and I'm glad I did! Let me start by just saying that Zack Taylor is the man! He completely turned around my buying experience! He treated me with nothing but the highest level of respect and was more than happy to answer all of my questions, and trust me as a female and a first time buyer--I had a lot! Not only was he understanding, personable, and patient, but Zack went above and beyond his duties before and after I purchased my ILX. I drove my baby off the lot on a Saturday and the following Monday Zack called me, on my lunch too, to ask about how I am enjoying my new car and to schedule my window tinting, but get this he was on vacation! How often does that happen--a car salesman actually caring enough about your satisfaction, who keeps his word, is considerate of your job (calling at a time he knew I could answer), and on top of that he is doing all of this on his vacation! I cannot say enough about Zack especially when it comes to his commitment, work ethic, and people skills. Zack exemplifies what Acura stands for in human form. If you're looking for your next car, stop in at Acura Carland, ask for Zack, and tell him Natalie sent you. I can assure you you'll have a pleasurable buying experience. Thanks for helping me find my dream car, Zack!

    Does recommend this dealer

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