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Reviews

Average Ratings

4.8
616 lifetime reviews. Includes reviews of Acura Carland from DealerRater.com
  • Exceptional Dealer

    Everything about my experience in buying my RDX was positive, from the email response to my online inquiry to my visit to my phone calls to my pur...


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    Everything about my experience in buying my RDX was positive, from the email response to my online inquiry to my visit to my phone calls to my purchasing experience. Acura Carland had the best selection in town, both new and used. I looked at both new and used, ultimately buying a new car. My salesperson, Hugh Kronitz, was extremely professional and helpful in every respect. The buying process was smooth and reasonably fast. Then, after my purchase, I was surprised with a training session from Gian on every component on my car, from the trunk to the GPS. I never felt rushed; he even let me program in my favorite telephone number for voice command. I would highly recommend this dealer if you are considering an Acura.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • Great experience
    January 14, 2017

    Bought a Honda Odyssey and worked with Dwayne. We are happy with the van and our experience. My kids love the new car and Dwayne has been great wi...


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    Bought a Honda Odyssey and worked with Dwayne. We are happy with the van and our experience. My kids love the new car and Dwayne has been great with continued communication.

    Does recommend this dealer

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  • Excellent service and recommendations
    November 4, 2016

    Gil was extremely helpful in making recommendations and explaining why the recommendations were made for safety and continued good car performance...

    Acura Carland

    Thank you for your great review. We're glad to hear that you found Gil's service so helpful and enjoyable. We take pride in providing a great cust...


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    Gil was extremely helpful in making recommendations and explaining why the recommendations were made for safety and continued good car performance. He is always professional, courteous, and patient.

    Does recommend this dealer
    Came in for service or repair
    Acura Carland

    Thank you for your great review. We're glad to hear that you found Gil's service so helpful and enjoyable. We take pride in providing a great customer experience. Come again soon!


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  • Gil Michelson
    November 2, 2016

    Consistently top service from Gil. The sales department must hate him for keeping my 10 year old MDX running like a top. Don't need a new one ye...

    Acura Carland

    Thank you for your great feedback! We're proud to hear that Gil has been keeping your 10-year-old MDX running like new. We look forward to serving...


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    Consistently top service from Gil. The sales department must hate him for keeping my 10 year old MDX running like a top. Don't need a new one yet. Good job Gil!

    Does recommend this dealer
    Came in for service or repair
    Acura Carland

    Thank you for your great feedback! We're proud to hear that Gil has been keeping your 10-year-old MDX running like new. We look forward to serving you for years to come. Come again soon!


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  • Good service
    October 31, 2016

    Painless experience, friendly service. I would prefer not to receive so many surveys and calls asking me about my experience. It's all good. Thanks.

    Acura Carland

    Thank you for your feedback. We're happy to hear you had a five star experience with us in our service department. Come again soon!


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    Painless experience, friendly service. I would prefer not to receive so many surveys and calls asking me about my experience. It's all good. Thanks.

    Does recommend this dealer
    Came in for service or repair
    Acura Carland

    Thank you for your feedback. We're happy to hear you had a five star experience with us in our service department. Come again soon!


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  • Oil/filter change
    October 31, 2016

    Always come to Steve. He is up front and I trust him. Should he ever decide to leave I will find a new dealership. We service our Honda Accord ...

    Acura Carland

    Thank you for your feedback. We're very happy to have you as a part of the Acura Carland family. We look forward to serving you for years to come.


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    Always come to Steve. He is up front and I trust him. Should he ever decide to leave I will find a new dealership. We service our Honda Accord here which is where we have purchased our last 3 cars from. However our salespeople have left, so we don't have a reason to purchase more vehicles from them.

    Does recommend this dealer
    Came in for service or repair
    Acura Carland

    Thank you for your feedback. We're very happy to have you as a part of the Acura Carland family. We look forward to serving you for years to come.


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  • Dead battery
    October 31, 2016

    Replaced the dead battery and handled it fast ! Gil took great care of me because I had no idea what to do but he was patient and walked me throu...

    Acura Carland

    Thank you for your great feedback! We're so happy to hear you had a five star experience with us! We¿¿¿ll be sure to let Gil know that you enjoye...


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    Replaced the dead battery and handled it fast ! Gil took great care of me because I had no idea what to do but he was patient and walked me through the steps to get resolution. Very happy !

    Does recommend this dealer
    Came in for service or repair
    Acura Carland

    Thank you for your great feedback! We're so happy to hear you had a five star experience with us! We¿¿¿ll be sure to let Gil know that you enjoyed your service so much.


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  • Quick and seamless.
    October 31, 2016

    Both Riley and Rick assisted in making my experience quick and seamless. Least amount of time I have had to spend in a dealership during a purcha...

    Acura Carland

    Thank you for your great review! We¿¿¿re so glad to hear that you had such a great time at our dealership. We know that Riley and Rick will be thr...


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    Both Riley and Rick assisted in making my experience quick and seamless. Least amount of time I have had to spend in a dealership during a purchase. Best buying experience I have had to date!

    Does recommend this dealer
    Acura Carland

    Thank you for your great review! We¿¿¿re so glad to hear that you had such a great time at our dealership. We know that Riley and Rick will be thrilled to know that you left feeling so satisfied. Enjoy your new ride!


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  • I always have a great experience with Gil
    October 29, 2016

    Gil always goes above and beyond to assist me. He always explains issues so that I understand completely. i trust his judgment with all my autom...

    Acura Carland

    Thank you for your great review. We¿¿¿re so glad to hear that you continue to have such a great time in our service department. We¿¿¿ll be sure to...


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    Gil always goes above and beyond to assist me. He always explains issues so that I understand completely. i trust his judgment with all my automotive needs.

    Does recommend this dealer
    Came in for service or repair
    Acura Carland

    Thank you for your great review. We¿¿¿re so glad to hear that you continue to have such a great time in our service department. We¿¿¿ll be sure to let Gil know that you enjoy your experience so much. Come again soon!


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  • Car loaner service
    October 28, 2016

    Everything was excellent except the processing for the loaner car. The process needs to be streamlined somehow. It took me 30 minutes to get a c...

    Acura Carland

    Thank you for your feedback,David. We will be sure to address you concerns with our team.


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    Everything was excellent except the processing for the loaner car. The process needs to be streamlined somehow. It took me 30 minutes to get a car checked out. It has never taken anywhere near that long before. I would rate this part of my visit as fair to poor.

    Does recommend this dealer
    Came in for service or repair
    Acura Carland

    Thank you for your feedback,David. We will be sure to address you concerns with our team.


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