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Acura Carland

(154 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–8:00pm
Tuesday 9:00am–8:00pm 7:00am–8:00pm
Wednesday 9:00am–8:00pm 7:00am–8:00pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–8:00pm 7:00am–8:00pm
Saturday 9:00am–6:00pm 8:00am–6:00pm
Sunday 12:00pm–6:00pm Closed
2017 state dealer award
View 4 awards
2017 state dealer award 2016 state dealer award
2017 consumer dealer award 2016 consumer dealer award

Reviews

(154 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acura Carland from DealerRater.

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My First Acura

I had always driven SUVs so buying a car required quite a bit of knowledge from a sales person. Mark is the reason I purchased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are so happy that we were able to assist you in buying your first Acura. We sincerely appreciate your business, and we hope to see you again!

Great Service

My recent purchase of a used 2006 Honda Odyssey was a very great one. I was in the hands of a very kind and professional sales person, Key Sun Jun, who helped me purchase. I highly recommend her for purchasing vehicles.~! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Sang, Thank you so much for your kind testimonial. We are so glad that you had such a pleasant experience with our Sales Department at Acura Carland. We sincerely appreciate your business, and we hope you come back and see us!

Exceptional

I think buying a car is a rather stressful decision, and Billy Scurry and the rest of the professionals at Acura Carland made my decision so much easier. I was happy to find that they did not pressure me at all. Rather they answered all of my questions (I am very thorough). I will recommend Acura Carland to all of my friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New Acura TLX!

Had the distinct pleasure buying a 2015 Acura TLX with the sales team Bryan Nelson and Bryan Weiss. They were both efficient, friendly and knowledgeable in the purchase of my new car. There was no overbearing sales pressure which made the overall experienced even more enjoyable. They answered all questions with clarity and went to bat for me on the pricing. Could not have asked for a better sales team. I am sure they will excel in their careers with Acura.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Happy Customer

I purchased a used Acura TL from Eldin. It was a very simple transaction. I've been in the market for a while but just couldn't find the right car. Acura Carland had the right color at the right price. Sometimes it just pays off to wait! I am very pleased with the experience and extremely happy with my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Moses car salesman

Moses was awesome. Our sale went smooth and he was very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Benchmark in customer service lives here!

I hated large dealerships - but Acura Carland has REALLY shifted my views on the bigger dealerships. Had a great experience - wasn't hounded or preyed on like other dealerships. Very cool and chill people! Helpful friendly staff. Worked with James on purchasing our used TSX - spoke over the phone/text and in person - very responsive and informative. Took care of us through the whole process. Also had the pleasure of working with their service department! EVERYONE was top notch - quality people - quality service. Offered me services I wasn't aware I was entitled to. Emissions machine was broken before I purchased my car - and received a call today saying the machine has been fixed and If I bring it back they'll go ahead and take care of the emissions for free! or if I want take it to a shop and they'll reimburse me the full amount... was not expecting that! Acura Carland of Duluth really hits the mark! Acura Carland is the benchmark! Definitely recommend to friends and family. Worked with James Mangham on sales Worked with Daniel Ko on service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Terrific Experience

I visited several dealerships and spoke with several people before buying. I visited Acura Carland 3 times before pulling the trigger. I like that they were very patient and professional with me. My sales rep Eldin Elezovic and the entire staff made the whole car buying experience as easy as possible. I recommend this dealership to anyone in the market for a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Easy Process

The buying process was very easy and fast. I don't remember the last time i was in and out of a car dealership. Everything was great and there were no surprises. Eldin made himself available whenever necessary no questions asked. I strongly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buy a car here

I leased a new RDX from Eldin at Acura Carland. My buying experience was remarkable. I am usually not a big fan of car shopping but this dealership really went above and beyond on customer service. I am enjoying my car and have had excellent follow up from the dealership since my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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