Rick Case Hyundai of Duluth

Joseph made sure i got into the vehicle i wanted and made sure i understood everything that i was agreeing to. He even helped me find a good insurance company that would fit my needs best.

I never imagined I would be giving a 5-star review on dealer rater, but I have. Rick Case Hyundai service team was excellent! I was there for my brake problem, and was very impressed with how quickly they had things moving along. Tony was honest and straight forward, and that made everything easy and smooth. everyone works there was very friendly and helpful. I would definitely recommend them to anyone looking for great car service team!

She is the reason why I pan to return to Rick Case Hyundai! She was very sweet and made the process extremely easy. So Thankful that she was so eager to help and attentive of my needs while this all took place.

A more expensive vehicle was forced on me and the older cheaper cars were not made avalable. This dealership uses the Uber program as a scapegoat to sell the most expensive vehicles that they can sell.

My wife had taken her 2011 Hyundai Genesis Sedan to this dealership service department 4 times and they are still unable to fix the Proximity Sensors which are currently not working again. The mechanics keep resetting the sensors which fixes the problem for a couple of days then they fail to work again. All we hear are from Tammy is that we will look at it and, if we reset the sensors and they work, then there is nothing we can do. Not very helpful at all! It's obvious the mechanics are not qualified to repair the vehicle. The service department only has a couple of loaner cars which are currently allocated to customers with blown engines so you have to rent a car from Enterprise Rental and hope the dealership will reimburse you for the rental. The shuttle service is only good for 10 miles from the dealership which doesn't help me. I also dealt with Tony Park who wasn't much help with our vehicle issue. My wife and I will no longer purchase a vehicle from Rick Case dealerships. We also had a bad experience with the service department at Rick Case KIA which is also run by Tammy who works two buildings away from Rick Case Hyundai. We contacted another Hyundai dealership service department and they said they are getting a lot of customers from Rick Case Hyundai dealership due to the poor quality of service in the service department. They said they will fix our vehicle and provide a shuttle pickup/drop-off service to our home which is a 29 miles from the dealership. Update: 12/21/15 - Took our Genesis to the Mall of Georgia (Autonation) Hyundai dealership and they replaced the sensor module on the first visit. Since the repair was made, the Proximity Sensors have been working perfectly. I highly recommend the Mall of Georgia (Autonation) Hyundai dealership.

It was an awesome experience buying my car from Rick Case Hyundai and Blessing Iyere was my sales person. He was very patient and calm in his dealings with me even when i was agitating to see if i could get out of the dealership in a jiffy. He took his time all through the entire process letting me know that the process takes time. And even came on his off day to finalize the delivering of my vehicle. I am loving my car daily. Blessing was a blessing.

Great service is what i received from Blessing Iyere when i went to Rick case Hyundai to buy my car after been approved. I have already shared Blessing business with friends and families. If you need a car go to Rick Case and ask for Blessing and you will get a great service.

My business for getting a vehicle from Rick Case Hyundai was an excellent experience thanks to Mr. Hamilton Dueberry. He was very instrumental in my total positive experience of getting into my new vehicle. He acknowledged me from the beginning which shows great professionalism and customer service. He also was patient with picking out the right vehicle. There should be more associates with this type of personal care to ensure excellent customer service. "I would recommend this dealership to everyone!!!" B. Young

I really appreciate the quick response in providing information along with great customer service. Special thanks to Excellent work from my sales rep, Henry Oluwo, along with Bryan Seagraves General Manager and Josh mikkelsen. My favorite thing about my experience is the fact that there was no beating around the bushes

Kudos on the email response time. It was key to getting the deal done at this particular dealership as I had a few offers on the table. Lots of preliminary questions answered prior to my arrival. Very good.