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AutoNation Honda Valencia

(2,351 reviews)
Visit AutoNation Honda Valencia
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–8:00pm
New (888) 690-9661 (888) 690-9661
Used (888) 710-5392 (888) 710-5392
Service (888) 787-0287 (888) 787-0287

Reviews

(2,351 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Oil change service done fairly quick. Edwin the service...

Oil change service done fairly quick. Edwin the service advisor explained the services my car needed very detailed and answered all my questions and concerns

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

I had the 90,000 mile service done and I was very pleased...

I had the 90,000 mile service done and I was very pleased with the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Worst dealer I’ve ever been to don’t trust them tried to...

Worst dealer I’ve ever been to don’t trust them tried to rip me off $1809

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (661) 200-9110. We hope to hear from you.

Excellent customer service.all questions were properly...

Excellent customer service.all questions were properly answered. By representative. Great experience. Will go back soon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Staff Eric excellent customer service and really...

Staff Eric excellent customer service and really friendly. Every time I go in for maintenance on my vehicle, Eric always helps me out. Excellent

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Eric has excellent hospitality, friendliness, verbal communication, EXCELLENT.

Henry was the sales person and he was very nice, friendly...

Henry was the sales person and he was very nice, friendly and profession. Made me feel comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

The service rep was really helpful and he asked about a...

The service rep was really helpful and he asked about a part to see if they could still cover the cost since my car was out of the warranty period. Turned out that he was able to get approval and that saved us quite a bit of money in parts. We are grateful to him for that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Thank you, and have a fantastic day!

Everyone was very nice , friendly and professional . Made...

Everyone was very nice , friendly and professional . Made you feel at home and the wait was less than expected .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

We are very happy with the services we are getting from...

We are very happy with the services we are getting from AutoNation Honda Valencia. Special thanks to all the personnel and the service manager. Sandra & Sal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate you taking the time to leave us a response! Thank you so much for being one of our valued guests and we look forward to your next visit!

Pleasant friendly service, will come again car was clean...

Pleasant friendly service, will come again car was clean on ourside and everyone was very nice

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate you taking the time to leave us a response! Feel free to reach out to us if you need anything. Have a wonderful day.