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AutoNation Honda Valencia

(2,351 reviews)
Visit AutoNation Honda Valencia
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–8:00pm
New (888) 690-9661 (888) 690-9661
Used (888) 710-5392 (888) 710-5392
Service (888) 787-0287 (888) 787-0287

Reviews

(2,351 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I was scheduled for an early morningappointment and was...

I was scheduled for an early morning appointment and was greeted at my car just as I entered the garage. Jason was at my car immediately. He quickly looked over my car and wrote me up. The car was done faster than promised. Jason was engaging and efficient. He is someone I would recommend to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Honda Valencia and we hope to be of service again in the future.

Amazing service at this location, Johnny Rodgers was my...

Amazing service at this location, Johnny Rodgers was my sales associate and helped so much! He was such a kind person, and really talked me through the whole process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

The service writer Jason was xlnt to deal with and very...

The service writer Jason was xlnt to deal with and very happy with the work performed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

Quick and courteous service. They went above and beyond...

Quick and courteous service. They went above and beyond with the work itself and in their interactions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

The gentleman (Eddie) I worked with was very...

The gentleman (Eddie) I worked with was very accommodating. 1) So far the electronic locking door isn't doing what I complained about. 2) He quickly replaced the broken rear piece that I had ordered. Though I gave you 5 stars, the ability to schedule an appointment is not so good - long time on hold and then appt. times a week in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Very polite and helpful showing my choice in pre owned...

Very polite and helpful showing my choice in pre owned car very happy with my choice

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Outstanding service from Sanjay to Stan .great...

Outstanding service from Sanjay to Stan .great experience and great to work with. Overall great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

Great customer service from Brian made it easy to buy our...

Great customer service from Brian made it easy to buy our new car in over 15 years

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Isabel, thank you for your kind review; we are happy to pass along your comments to Brian here at AutoNation Honda Valencia! If you have any further questions, please give us a call. We're always happy to help! Take care!

He was great. Kept me updated with the status of my...

He was great. Kept me updated with the status of my vehicle service, and gave me a full review upon completion

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Service rep was quick, friendly and very easy to work...

Service rep was quick, friendly and very easy to work with. I was not ignored or made to wait a long time. Big improvement!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!