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AutoNation Honda Valencia

(2,351 reviews)
Visit AutoNation Honda Valencia
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–8:00pm
New (888) 690-9661 (888) 690-9661
Used (888) 710-5392 (888) 710-5392
Service (888) 787-0287 (888) 787-0287

Reviews

(2,351 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service! Gil Tutone was great!

Gil Tutone was great. The setup instructions he gave for the Bluetooth was easy to understand. We arrived late and he didn't rush us or try to sandbag us. I will buy again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Our best buying experience with Bryan Gelfand

I bought a new Honda Accord Sport with the help of Bryan Gelfand. I actually got an email from him regarding my interest in buying the 2014 Accord Sport, then he called me. He is very helpful, friendly and patiently answered all our questions. Me and my husband took the test drive, then he run my credit and the buying process begin. It was an easy process, no hassle at all. He beat the other dealership price and saved $500. This is the best buying experience we've ever had. Also, we would like to say thank you to the Finance Manager Edwin for being so nice and for giving us discount. We added extended warranty without forcing us to do so. We will highly recommend AutoNation Valencia and Bryan Gelfand on your next honda car purchase. Bryan, you're the BEST! Thanks for everything!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Service

I visited this dealership to test drive a CRV, but I ended up driving home with a brand new 2014 Accord. Thank you Bryan Gelfand for everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Finally got it mostly right

Saw a 2012 used Accord on Mother's day and asked the sales person to email an estimate on buying the Accord or leasing a new 2014 Accord. We were trading in a low milage 2011 Civic. The sales person took the info on the Civic for the trade-in value and my credit application. I fully expected a call the next day. No call on Monday so I called them and they knew nothing about our interset in either car. The sales manager did, finally, email the requested info on Tuesday morning. My wife went to the dealer late Tuesday afternoon to test drive the 2012 Accord and liked it but couldn't put a deposit on the car. She was told that because all the info was in my name she couldn't even purchase the car without starting over, plus they told her that the car was scheduled to be sent to a tent sale at some other dealership. After work on Tuesday I met her there and purchased the car only to find out, as I was leaving the dealership, that they only had one key for the car and that it had no owners manual. Great. They said I could purchase a second key at a discount, $45/key, $100 to program it. They relented and gave me the second key!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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8th Honda love them!!

Honda's are the best cars ever I've owned 8 new Honda's over the years my first being a 1975 Honda Civic they are the most reliable cars ever! This dealer is one of the best in southern Ca. great service and some great sales folks cant go wrong with a Honda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New Civic Hybrid

Bought a new Honda Civic Hybrid thru Dave S. Dave showed me some technology features and helped setup Bluetooth. I am very happy with the car and the customer service was exceptional. Dave programmed in all my favorite radio stations etc and has followed up via phone and email in the days after the sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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excellent customer service

I had a positve experience with our car shopping at Auto Nation Honda Valencia. The sale agent Mr.Eduard Kabateraine was very pleasant,professional in dealing with us. He did not pressure us to buy the car.He was very accommodating and answered all our concerns and questions . We bought a honda accord EX-L. Few days after the car purchase, he called and left a msg on our answering machine asking if we have any questions or if everything is ok with the car. I appreciated his gesture of calling to check if we had questions or if everything was ok with the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience cut through the non sense

Excellent experience. Gideon was Extremely helpful and pleasant, no non sense. He made the deal sweet and answered all our needs and concerns from beginning to end. Without any hesitation I would recommend buying a honda to my friends. Complete satisfaction!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are happy that we were able to provide a professional, courteous, and engaging experience! If there is anything else we can do for you, please give us a call. Safe (and fun) driving!

Great Experience, Jake is a Great Sales Person

I was helped by Jake, he was very professional, he was very helpful, he made sure that I make the correct decision for getting a new car, he accompanied me from start to end and was very friendly and courteous, he took his time to explain everything inside throughout in a magnificent manner, especially in figuring out the bluetooth phone function on my Civic. He is a powerful asset to AutoNation Honda, 5 star performance by a 5 star sales rep. Keep it up. - Suad Hawatmeh

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are happy to hear of your positive experience with our dealership and Jake. We listen to the needs of every customer, and we are happy our team was able to provide you with great guidance and knowledgeable expertise. Thank you for your positive review and recommendation of our dealership!

Traded my Elantra for a new Accord

Gideon made my experience superb! Made sure that I drove home the car that I wanted. Was very pleasant to talk to. I give him 5 stars for excellent customer service! Been to 3 other dealers before I went to AutoNation and I must say this dealer exceeded my expectations

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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