Reviews
New Civic Hybrid
Bought a new Honda Civic Hybrid thru Dave S. Dave showed me some technology features and helped setup Bluetooth. I am very happy with the car and the customer service was exceptional. Dave programmed in all my favorite radio stations etc and has followed up via phone and email in the days after the sale.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience cut through the non sense
Excellent experience. Gideon was Extremely helpful and pleasant, no non sense. He made the deal sweet and answered all our needs and concerns from beginning to end. Without any hesitation I would recommend buying a honda to my friends. Complete satisfaction!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy that we were able to provide a professional, courteous, and engaging experience! If there is anything else we can do for you, please give us a call. Safe (and fun) driving!
excellent customer service
I had a positve experience with our car shopping at Auto Nation Honda Valencia. The sale agent Mr.Eduard Kabateraine was very pleasant,professional in dealing with us. He did not pressure us to buy the car.He was very accommodating and answered all our concerns and questions . We bought a honda accord EX-L. Few days after the car purchase, he called and left a msg on our answering machine asking if we have any questions or if everything is ok with the car. I appreciated his gesture of calling to check if we had questions or if everything was ok with the car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience, Jake is a Great Sales Person
I was helped by Jake, he was very professional, he was very helpful, he made sure that I make the correct decision for getting a new car, he accompanied me from start to end and was very friendly and courteous, he took his time to explain everything inside throughout in a magnificent manner, especially in figuring out the bluetooth phone function on my Civic. He is a powerful asset to AutoNation Honda, 5 star performance by a 5 star sales rep. Keep it up. - Suad Hawatmeh
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy to hear of your positive experience with our dealership and Jake. We listen to the needs of every customer, and we are happy our team was able to provide you with great guidance and knowledgeable expertise. Thank you for your positive review and recommendation of our dealership!
Traded my Elantra for a new Accord
Gideon made my experience superb! Made sure that I drove home the car that I wanted. Was very pleasant to talk to. I give him 5 stars for excellent customer service! Been to 3 other dealers before I went to AutoNation and I must say this dealer exceeded my expectations
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My Kia Rio 2013
Had been looking for Kia Rio as a used vehicle and found this one online, contacted via cars. com and right away I was contacted by Gideon Larranaga as to the vehicle. It had all I wanted so he would hold it for me till I could see it the following day. Since it was his day off Gideon had Rudy Rodiguiez take care of me and all went well. They were willing to work with me to get me into the car at my price. Even in Finance Andy was amazing and explained everything to me. If I ever need a another car I would definitely go to Auto Nation Honda or I will whole heartily recommend this place to my friends and family. They care about their customers and want your experience of buying a car to be a good one.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Honda Sales
Stan Salazar and Jason Marmon from Sales have been very helpful in accommodating our needs and wants. Stan was thorough in explaining the features of the car and so was Jimmy. Jimmy helped install the Bluetooth connection and other electronic device. Jason Marmon, Sales Manager, made our decision in purchasing our first Honda easier and smoothly. Thanks Sales! I will definitely recommend you guys to my friends and families.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Love My Honda
I bought my '06 Civic here and knew I would be back for my next Honda. Brought my daughter in 3 weeks ago for a used car and she drove out with a big smile on her face. Her salesman, John Christaphy was great as was Jason in Finance. So, when I came in to look at a new car, I knew I wanted John and Jason to help me. They are both terrific and made both our car buying experiences much more pleasant than it can be at other dealerships. I highly recommend Valencia Honda and the nice people that work there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome customer service 3rd lease love the car.
3rd lease great customer service awesome price super Vehicles no hassle will go back . Dagmar mirate great care of the whole deal . All good. Will go back for another lease.
- Customer service 3.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
new car!
Everything went well. Cheaster sold me a new car.I give him five stars.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase